Sakuni Perera

A Dedicated and proactive Customer Service Representative with 2 years of experience in delivering exceptional service and support in fast - paced environments.In 2016 , was honoured with the 'Service from the heart ' award at Dialog Axiata Plc for oustanding Customer Service.I have proven ability to resolve inquiries effectively , and utilizing CRM software to manage customer relationships.Although I later transitioned to a teaching role , this experience has further enhanced communication and interpersonal skills , which are essential in customer service .I have always been passionate about working in the customer service industry and remain committed to fostering positive experiences for every customer while collaborating with team members to achieve organizational goals.

• Date of Birth: 07/06/95
• Nationality: Sri Lankan
• Marital Status: Married

• Volunteered for the Kalutara beach cleaning programme held in 2018 by Pasdunrata National College of Education.
• Volunteered for the programme of result upliftment held at Tissa Central College, Wadduwa.

In my spare time , I enjoy reading a variety of genres , which broadens my perspective and enhances my communicational skills also have a passion for travelling , as it allows me to explore new cultures , meet diverse people and gain valuable experinces.