Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zuzana Skálová

Praha 6 Bubeneč

Summary

Highly qualified professional with extensive managing practice in banking and with international consulting experience. Results-driven Management Consultant helping companies improve operational efficiency, team productivity and employee motivation. Hands-on leader with exceptional organizational, critical thinking and prioritization skills. Possessing experience and passion for contributing to business success.

Overview

33
33
years of professional experience

Work History

Management Consultant and Project Manager

focus on financial institution
07.2011 - Current
  • Worked on various strategic and IT projects
  • Clients and employers: top Czech banks
  • Focused on ensuring delivery being in line with strategic policies and to meet changing demands.
  • Broadened improvement initiatives, troubleshooting problems for corrective action.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.

Head of Fraud Prevention Team

Home Credit International
01.2010 - 06.2011
  • Supervision and advisory role in fraud prevention area to 7 countries operating in consumer finance and retail banking across Europe and Asia
  • Reviewing reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.


Manager in Managment Consulting

Deloitte
01.2006 - 07.2009
  • Demonstrated strong leadership in advising various areas as Corporate strategy, Project management, Performance Management, Process optimisation
  • Proved communication skills and mature emotional intelligence.
  • Demonstrated skills necessary for consulting to various types of financial institutions
  • Managed projects, analyzed strategic options, suggested new business models and implemented action plans.


Head of Cash Management

Raiffeisenbank a.s.
02.2004 - 12.2005
  • Consolidated small team and stabilized its role within organizational model

Strategic Advisor to Executive Director (BoD)

Erstebank Sparkassen Ceská Spořitelna
01.1999 - 11.2002
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Participated on the acquisition and transformation projects with focus on Financial Markets
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.


Head of Cash Management

ING Banka N.V., Prague branch
01.1997 - 08.1999
  • Supported financial director with special projects and additional job duties.
  • Worked directly with clients and developed customer focused sultions

Head of Finanncial Markets Back Office

Československá Obchodní Banka
02.1991 - 12.1996
  • Performed analysis of business functions and processes.
  • Participated in the implementation of new IT systems
  • Analyzing office operations, leading daily activities
  • Supervised clerical staff to guide overall strategic direction.

Education

Master of Arts - Psychology And Counselling

UNYP & La Salle Univerity
Prague
2014

MBA - Business Administration

Sheffield Business School of SHU
2000

No Degree - Banking

Swiss Banking School
Switzerland
1997

RNDr. - Numerical Mathematics

Charles University - F. of Mathematics And Physics
Prague
1984

Skills

  • Strong Strategic Thinking
  • Project Management
  • Business Modelling and Transformation
  • Innovation Techniques and Change Management
  • Operational Excellence (Six Sigma – Green Belt)
  • Strong Leadership, Communication and Organizational skills

Timeline

Management Consultant and Project Manager

focus on financial institution
07.2011 - Current

Head of Fraud Prevention Team

Home Credit International
01.2010 - 06.2011

Manager in Managment Consulting

Deloitte
01.2006 - 07.2009

Head of Cash Management

Raiffeisenbank a.s.
02.2004 - 12.2005

Strategic Advisor to Executive Director (BoD)

Erstebank Sparkassen Ceská Spořitelna
01.1999 - 11.2002

Head of Cash Management

ING Banka N.V., Prague branch
01.1997 - 08.1999

Head of Finanncial Markets Back Office

Československá Obchodní Banka
02.1991 - 12.1996

Master of Arts - Psychology And Counselling

UNYP & La Salle Univerity

MBA - Business Administration

Sheffield Business School of SHU

No Degree - Banking

Swiss Banking School

RNDr. - Numerical Mathematics

Charles University - F. of Mathematics And Physics
Zuzana Skálová