Zuzana Hribova

• Develop, implement, and manage the strategic and tactical planning for EMEA's security and safety services.
• Provide regional S+S leadership to the sites and establishes the region's S+S business plan.
• Develop, plan, and organise regional S+S activities and ensures actions comply with regulatory requirements.
• Develop and manage business critical projects and programs with significant financial/legal impact on a regional level.
• Develop documents standards for measuring efficiency and effectiveness of S+S operations.
• Brief senior and executive management on status of security issues.
  Plans, develops and implements procedures to obtain, maintain, secure, analyse, account for, and provide information from S+S assessments.
• Maintain close relationships with high-level law enforcement, authorities having jurisdiction, emergency management, intelligence and private sector counterparts to include in-country security and international security agencies.
• Plan and direct S+S protection plans through guideline/standard development, analysis, design, and project management.
• Utilize analytic skills and resources to identify trends and activities enabling the Company to quantify security risks and then implement the necessary countermeasures.
• Create and modify as necessary, documentation relative to physical security vulnerability assessments (examples: security surveys; vulnerability analyses; technical security reviews; lighting and CPTED evaluations; and similar), and the Company's written Security Program and security projects (guidelines and protocols; cost benefit analyses; root cause analyses; lessons learned; system and countermeasure upgrade project plans and budgets; regulatory and audit responses; Board Reports; and Basis of Design).
• Coordinate with internal departments, i.e., IT, Telephony, Real Estate and Facilities Operations, as well as other partners to ensure system applications requirements are met.
• Manage a team of security personnel, providing regular training for improved performance and professional growth.

• primary escalation point for problems and concerns among associates and suppliers. Promoted an open atmosphere for sharing and processing all feedback and developing creative solutions to improve delivery and enhance the associate experience
• developed an effective budget process for the Brno Office, ensuring integrity in budget creation, review of expenditures, and the approval process
• ensured effective engagement between property management and suppliers to quickly resolve and repair office maintenance issues
• managed a variety of office projects and enhancements
• leading workplace health, safety, and environment initiatives for the local office, implementing global and regional programs as mandated by local regulations
• with a focus on associate and business support, I ensured effective working space for associates by regularly inspecting office and meeting rooms and being available to resolve any issues
• negotiating directly with local vendors to provide services and supplies to the office and ensure they meet agreed SLAs and KPIs
• promoted associate engagement by supporting, hosting and promoting various activities and events. This often required coordinating communications with associate teams, partners, and external providers
• to ensure effective service delivery, process continuity and capturing of business metrics, promoted the use of internal ticket placement among team and associates
• acted as escalation point for employees requests and vendor issue
• team lead for 6 associates with a strong focus on personnel development and results oriented delivery of organizational initiative
• leading the implementation of Global Workplace Solutions initiatives for local office, including global and regional programs as mandated by policy or local regulations
• regional focal point for all EMEA, supporting Red Hat Safety and Security initiatives. Regularly promoted events and hosted training designed to promote associate safety and business resilience.

• responsibility for the office refurbishment – planning, budgeting, negotiating with vendors supplier relationship management - contact point for vendors and the landlord – negotiations of contracts, coordination and supervision of works
• organization of corporate travel plans for all employees, coordination of visits to the office settlement of air ticket payment, travel insurance, car rentals
• negotiating terms and conditions with hotels, travel agencies
• cafeteria supplier management
• office renovation/changing office lay-out, office furniture and equipment procurement
• managing company apartment leases, securing, renewing and terminating apartment leases
• company mobile services deployment
• managing sufficient supplies, PO process, payment settlements

• office related administrative support to all departments
• office policy updates and their implementation
• cooperation with the site landlord on issues regarding repairs and preventive maintenance
• management of health and safety trainings, engagement into revisions set by law
• event management – training, conference and event organization - for guests or employees, across CZ and Europe
• vendor management - supplier selection process on a yearly basis
• purchase of office supplies, management of storages, stock review
• tender and eAuction management - performing an initial review of tender documents to establish the scope of work and tender schedule, creating qualifications documents, cooperation with relevant offices and law agencies, tender submissions, post - submittal clarification
• negotiating terms and conditions with hotels, travel agencies, establishing corporate contract terms
• assisting on ISO 9001 quality system implementation

• managing day-to-day operations of the office
• property management - responsible for workplace safety, correct disposal of hazardous waste
• fleet and leases management
• training, conference and event organization
• organizing and maintaining files and records
• planning and scheduling meetings, appointments, flights and accommodation for the managing director
• managing projects and creating reports

• invoicing, accounts creation and management in SAP
• responsible for evaluation, analyzing and verifying dates of service and billed amounts
• Identified, researched, and resolved billing variances to maintain system accuracy and currency
• customer care - corresponding with customers to resolve billing issues and queries