Waitress Trainee
Matzip (Korean Cuisine Restaurant)
07.2023 - 12.2023
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers successfully increasing referrals, and walk-in business.
- Kept server areas clean and stocked to increase efficiency while working
tables. - Shared knowledge of menu items and flavors, enabling customers to make
personal decisions based on taste and interest. - Remained calm and poised when dealing with difficult customers or during
busy shifts. - Resolved guest and employee complaints to maintain complete customer
satisfaction and workforce effectiveness. - Trained new servers on restaurant policies and procedures.
- Maintained clean and orderly dining area for enjoyable guest experience.
