Zhi Lin
Prague
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Executive Assistant
Accenture
03.2023 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed executive travel itinerary.
- Took notes and dictation at meetings.
- Coordinated events and worked on ad hoc projects.
Back Office Customer Service
Envista CZ, s.r.o.
04.2022 - 02.2023
- Increased customer service success rates by quickly resolving issues.
- Processed ASG customer complains in SAP
- Maintained customer information
- Completed daily logs for management review.
Time Management Administrator
BENTELER ČR s.r.o.
06.2021 - 04.2022
- Maintained workers records in SAP and updated internal databases to support document management.
- Maintained monthly reports of worker's time sheet
Project Assistant/ Translator
CRRC ZELC Verkehrstechnik GmbH
1 2020 - 12.2020
- Facilitated smooth project execution by managing logistics, communications and resources between foreign workers and facility.
- Monitored and reported on project risks and proposed solutions.
- Maintained daily reports in both Chinese and English.
Receptionist
IC HOTEL a.s.
04.2019 - 01.2020
- Managed the check in, check out of customers
- Collected room deposits, fees, and payments.
- Maintained the guests arrival list
Customer Service
TL trades and travel s.r.o.
11.2017 - 7 2018
- Helped Customers with tax free paper inquiries
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Deutsche Schule Prag
Prague, Czechia 01.2012 - 06.2017
Skills
Time management abilities
Document Preparation
Schedule & calendar planning
Problem Resolution
Invoicing and Billing
Phone and Email Etiquette
Data Entry
Timeline
Executive Assistant
Accenture
03.2023 - Current
Back Office Customer Service
Envista CZ, s.r.o.
04.2022 - 02.2023
Time Management Administrator
BENTELER ČR s.r.o.
06.2021 - 04.2022
Receptionist
IC HOTEL a.s.
04.2019 - 01.2020
Customer Service
TL trades and travel s.r.o.
11.2017 - 7 2018
High School Diploma -
Deutsche Schule Prag
01.2012 - 06.2017
Project Assistant/ Translator
CRRC ZELC Verkehrstechnik GmbH
1 2020 - 12.2020