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Dedicated and motivated individual with five years of experience in the hospitality industry. Skilled in communication, teamwork, and problem-solving. Passionate about providing excellent customer service and working in fast-paced environments.

I am currently a year 13 student at Green Bay High School. I am an international student from Japan and I came to NewZealand in 2023 when I was in year 11. I achieved an overall IELTS score of 6.5 overall in January 2025. I am a native Japanese speaker. I have developed strong skills to contribute to creating welcoming atmosphere and to work efficiently in order to work from the experiences of working at a hotel for four months in total. I adapted successfully to a different environment during my study abroad here, also developing a strong cross-cultural communication and problem-solving skills. I built my awareness and respect towards diversity especially within multicultural communities.

Talented seeking Talented professional seeking to fill an executive role. . Enthusiastic and committed individual seeking a position in industry to utilize my refined, articulate, and professional disposition in the provision of exceptional service to customers.

Proven track record in enhancing guest experiences and academic performance, notably with Students4students Tutoring. Skilled in complaint handling and problem-solving, achieving significant improvements in guest satisfaction and student outcomes. Expert in guest relations and teamwork, consistently exceeding expectations without exceeding a 55-word limit. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Zeynep Gürbüz

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Hotel Staff

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Bachelor's Degree - International Business

High School Diploma -

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Hotel Staff

Bachelor's Degree - International Business

High School Diploma -

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