Zdenka Krejcova
Czech Republic
Summary
Detail-oriented professional with expertise in Microsoft Office, accounting systems, and balance sheet reconciliations. Skilled in intercompany and client invoicing, demonstrating adaptability and a commitment to meeting deadlines with precision. A quick learner and effective team player, dedicated to delivering high-quality results while maintaining flexibility in dynamic environments.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
Work history
Financial accountant
International SOS Assistance CZ
Prague
2022.02 - Current
- Processed of accounting data by downloading, capturing and allocating all transactions efficiently
- Generated invoices based on established accounts receivable schedules and terms
- Organised and carried out month-end and year-end processes.
- Prepared critical/urgent intercompany reconciliation and solved intercompany variances
- Trained new employees on accounting principles and company procedures.
Billing and Quality Expert
International SOS Assistance CZ
Praha
2013.02 - 2020.09
- Created and maintained Billing procedure and billing quidelines, guaranteeing consistency in work output
- Provided of scheduled and detailed reports and statistical analysis for internal and external contacts
- Participated in the various projects related to billing
- Developed training programmes, resulting in improved staff competency
Billing Team Leader
International SOS Assistance CZ
Praha
2010.06 - 2011.12
- Coordinated daily tasks for team processing claims, ensuring smooth workflow within the team
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members
- Professionally handled service provider invoice queries and complaints to maintain first-class customer service standards
- Fostered positive employee relationships through communication, training and coaching.
Marketing Specialist
International SOS Assistance CZ
Praha
2009.01 - 2010.05
- Established and maintain relationships with new and existing clients through networking and prospecting
- Generated new business opportunities through networking events
- Conducted market research to understand customer base and enhance products
Claims assessor
International SOS Assistance CZ
Praha
2006.06 - 2008.12
- Handled all claims and communications within established service level agreements
- Demonstrated thorough understanding of policy terms and conditions for accurate assessments
- Resolved issues promptly by liaising with relevant departments
- Worked under strict deadlines without compromising quality of work or client service
Education
Master's degree - Economics and management
University of South Bohemia
Ceske Budejovice 1999.09 - 2004.06
Business School Diploma - Economics
Business School
Sedlcany 1995.09 - 1999.06
Skills
- Proficient in Microsoft Office
- Accounting system knowledge
- Balance sheet reconciliations
- Intercompany and client invoicing
- Quick learner
- Effective team player
- Deadline and detailed orientated
- Flexible and adaptable
Languages
German
Upper intermediate
English
Upper intermediate (B2)
Czech
Proficient (C2)
French
Beginner
Timeline
Financial accountant
International SOS Assistance CZ
2022.02 - Current
Billing and Quality Expert
International SOS Assistance CZ
2013.02 - 2020.09
Billing Team Leader
International SOS Assistance CZ
2010.06 - 2011.12
Marketing Specialist
International SOS Assistance CZ
2009.01 - 2010.05
Claims assessor
International SOS Assistance CZ
2006.06 - 2008.12
Master's degree - Economics and management
University of South Bohemia
1999.09 - 2004.06
Business School Diploma - Economics
Business School
1995.09 - 1999.06