Zdeňka Cejpková
Bochovice
Summary
Detail-oriented Quality Assurance Engineer with extensive experience at ITW Pronovia S.r.o., excelling in cross-functional team collaboration and quality process strategy. Demonstrated skills in product launches through validation of testing, measurements and functional trials, achieving improvements in production quality. Skilled in user acceptance testing and root cause analysis, coupled with a strong ability to foster customer trust through effective communication.
Overview
12
12
years of professional experience
Work History
Quality Assurance Engineer, Pre-serial
ITW Pronovia S.r.o.
01.2023 - Current
- Supported successful product launches by conducting pre-release testing and validation activities.
- Collaborated with project team to assess program capabilities, features and testing requirements.
- Met tight deadlines to satisfy customer demands and project timelines by effective coordination with cross-functional teams.
- Monitored resolution of bugs, tested fixes, and helped developers solve ongoing problems by providing QA perspective.
- Conducted root cause analysis for defects, leading to targeted improvements in the production process.
Quality Assurance Engineer, Serial
ITW Pronovia S.r.o.
09.2019 - 01.2023
- Established strong working relationships with customers through communication skills, fostering trust and collaboration.
- Developed positive working relationships with other departments to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting deadlines.
- Conducted quality assurance tests, identifying areas of improvement for product optimization.
- Analyzed and interpreted data to identify trends and recommend improvements.
Shift Control
ITW Pronovia S.r.o.
09.2017 - 09.2019
- Demonstrated attention to detail when selecting products, resulting in fewer returns and higher customer satisfaction.
- Assigned and instructed operators to designated work station, interacted with opertors in friendly and knowledgeable way.
Operator
ITW Pronovia S.r.o.
10.2015 - 09.2017
- Increased overall product quality through consistent attention to detail during operation processes, performed especially CSL checks.
- Operated various types of assembly stations, demonstrating versatility and adaptability in diverse work environments.
Call Operator
Atento ČR A.s.
10.2014 - 10.2015
- Achieved high levels of customer satisfaction through empathetic problem-solving and clear communication.
Shipping and Distribution of Press
PNS Grosso S.r.o.
04.2012 - 09.2014
Education
Bachelor - International Business Law Studies
Masaryk University
Brno, Czechia09.2019
High School Diploma -
Gymnázium Třebíč
Třebíč05.2008
Skills
- Cross-Functional Team collaboration and communication
- Teamwork and Positive Attitude
- Quality processes and Quality Assurance Strategy
- User Acceptance Testing
- Requirements Analysis
- Documentation skills
- Defect Tracking and Reporting
- Data Analysis
- Root Cause Analysis
Hobbies
Travelling and learning about other cultures
Sightseeing
Food cooking and also eating :-)
Reading
Music listening
Sports
Languages
Czech
Native language
English
Advanced
C1
German
Elementary
A2
Timeline
Quality Assurance Engineer, Pre-serial
ITW Pronovia S.r.o.
01.2023 - Current
Quality Assurance Engineer, Serial
ITW Pronovia S.r.o.
09.2019 - 01.2023
Shift Control
ITW Pronovia S.r.o.
09.2017 - 09.2019
Operator
ITW Pronovia S.r.o.
10.2015 - 09.2017
Call Operator
Atento ČR A.s.
10.2014 - 10.2015
Shipping and Distribution of Press
PNS Grosso S.r.o.
04.2012 - 09.2014
Bachelor - International Business Law Studies
Masaryk University
High School Diploma -
Gymnázium Třebíč
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