Summary
Overview
Work History
Education
Skills
Languages
Expected Graduation
Professional Development
Timeline
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Zabita Gurbanbayli

Zabita Gurbanbayli

Brno

Summary

Motivated and detail-oriented professional with a Master’s in Educational Management and ongoing studies in International Relations and European Politics at Masaryk University. Experienced in project coordination, financial tracking, and stakeholder communication through roles in both NGO and corporate settings. Currently gaining international work exposure at Notino in the Czech Republic, supporting logistics and operations. Skilled in CRM systems, reporting, and digital tools, with a strong interest in contributing to commercial project execution and financial control.

Overview

9
9
years of professional experience

Work History

Warehouse Operations Coordinator

Notino
06.2025 - Current
  • Oversaw daily order fulfillment activities, ensuring accuracy, efficiency, and compliance with internal standards.
  • Supported inventory control processes by monitoring stock levels, reporting discrepancies, and contributing to cycle counts.
  • Liaised between operations teams and supervisors to streamline workflow, optimize resources, and meet shipping deadlines.

Project Support & Coordination Assistant (Volunteer)

Hnízdo Organization
08.2024 - 05.2025
  • Coordinated with internal teams and stakeholders to ensure alignment of project goals and smooth execution.
  • Supported budgeting and planning of project events and activities, ensuring alignment with allocated resources.
  • Contributed to digital outreach campaigns, prepared marketing materials, and monitored performance metrics.
  • Facilitated communication and documentation across teams, ensuring deadlines and deliverables were met.

Customer Success & Operations Manager

ITTI Baku
12.2018 - 08.2024
  • Led internal reporting processes and performance tracking to inform strategic decisions and customer satisfaction KPIs.
  • Collaborated with finance and operations teams to optimize service delivery processes and monitor costs.
  • Managed customer (student) data using CRM systems to streamline billing, reporting, and retention analysis.

HR & Operations Intern

ITE
05.2022 - 09.2022
  • Supported recruitment and onboarding processes across various departments.
  • Handled employee records, improving data accuracy and decision turnaround times.
  • Evaluated recruitment data to suggest improvements in candidate sourcing and retention.

Legal & Contract Management Intern

SOCAR
03.2017 - 09.2017

● Supported contract preparation and review in a high-stakes commercial environment, ensuring compliance with internal policies and financial terms.

● Conducted data-driven research to inform contract clauses, risk mitigation strategies, and negotiation guidelines.

● Maintained legal and financial documentation to support audit-readiness and periodic reporting cycles.

Education

Master's - International Relations and European Politics

Masaryk University
06-2027

Master of Art - Educational Management

Azerbaijan Diplomatic Academy (ADA University)
05-2024

Bachelor's Degree - English Language and Literature Teaching

Baku Engineering University
06.2018

Skills

    Project Support & Coordination: Scheduling, reporting, resource management, team support
    Commercial & Financial Awareness: Budget tracking, cost estimation support, KPI monitoring
    Customer & Stakeholder Communication:
    Internal and external communication, CRM
    management
    Administrative Tools: Microsoft Office, Google Workspace, CRM systems, Notion
    Marketing & Digital Tools: Canva, WordPress, Wix, Mailchimp

Languages

Azerbaijani
Proficient
C2
English
Advanced
C1
Turkish
Proficient
C2
German
Elementary
A2

Expected Graduation

Master's in International Relations and European Politics, 09/01/27

Professional Development

  • Certified Associate in Project Management (CAPM), In Progress
  • English Proficiency - Duolingo English Test: 130 (C1), 05/01/25
  • Foundations of Project Management (Google), 09/01/24, 10/31/24
  • Project Management Communication, Stakeholders & Leadership (SkillUp EdTech)
  • Employability Week (State Examination Center), 04/01/23, 05/31/24
  • International Educational Conference (Nishantashi University), 06/01/22, 06/30/24
  • Turkish Proficiency Exam, Administered by Yunus Emre, 01/01/19
  • Certificate of Advanced High-Level English (C1), International TEFL Training Institute, 08/01/19

Timeline

Warehouse Operations Coordinator

Notino
06.2025 - Current

Project Support & Coordination Assistant (Volunteer)

Hnízdo Organization
08.2024 - 05.2025

HR & Operations Intern

ITE
05.2022 - 09.2022

Customer Success & Operations Manager

ITTI Baku
12.2018 - 08.2024

Legal & Contract Management Intern

SOCAR
03.2017 - 09.2017

Bachelor's Degree - English Language and Literature Teaching

Baku Engineering University

Master's - International Relations and European Politics

Masaryk University

Master of Art - Educational Management

Azerbaijan Diplomatic Academy (ADA University)
Zabita Gurbanbayli