YOUNES BOUHSAINE
Guest Expert
Prague,10
Summary
Results-driven operations and logistics professional with expertise in warehouse management, customer service, inventory control, and retail operations. Experienced in leading teams, optimizing workflows, and managing logistics for major companies like Amazon, Marriott International, and Jumia. Skilled in digital marketing, project management, and business strategy, with a strong entrepreneurial background as the CEO of an online retail store.
Overview
7
7
years of professional experience
5
5
Languages
Work History
Guest Experience Expert
Marriott International
04.2023 - Current
- Ensured a seamless guest experience, handling customer requests and providing timely assistance
- Operated the hotel shuttle, transporting guests efficiently
- Managed deliveries, ensuring prompt service for guest needs (mail, valet, room service)
CEO & Founder
Bilikima.com
01.2021 - Current
- Company Overview: E-commerce Business
- Launched and managed an online retail store, overseeing operations, marketing, and customer service
- Developed and executed digital marketing strategies to boost online sales
- Handled financial planning, inventory management, and supplier negotiations
Warehouse Operations Associate
Amazon CZ
10.2022 - 03.2023
- Managed inventory control and optimized warehouse processes
- Picked, packed, and labeled goods while following safety protocols
- Assisted in logistics operations, ensuring accurate and efficient order fulfillment
Restaurant Accountant & Invoicing Specialist
08.2021 - 09.2022
- Managed restaurant accounting and financial records
- Processed invoices and optimized payment tracking systems
Warehouse Manager
Jumia Morocco
01.2019 - 08.2019
- Supervised warehouse operations, managing stock levels and distribution
- Processed shipments, handled invoicing, and ensured smooth supply chain operations
- Reduced order error to improved inventory tracking
Manager, Commissary
SUSHI FLEUR DE MING
11.2017 - 01.2019
- Expense reports, interfaces, and submissions for vendor accounts.
- Initial inventory management and collaboration with suppliers.
- Purchased raw materials and adjusted bills.
- Checked stock levels for multiple restaurants.
- Provided raw materials to different restaurant branches.
- Managed external relations, cash register operations, and financial transactions.
- Oversaw goods management, internal stock, and system maintenance (CASH S INDUSTRIE).
Education
Diploma -
Operations Management
Diploma - undefined
Marketing Management
Baccalaureate - Experimental Sciences
Hassan 2 High School
University Studies - Economics & Management
IBN ZOHR University
Skills
Warehouse & Inventory Control
Operations & Logistics Management
Customer Service & Guest Relations
E-commerce & Retail Business Management
Digital Marketing & SEO
Financial Accounting & Invoicing
Multilingual Communication (English, French, Arabic, Czech, Amazigh)
Microsoft Office (Excel, Word, PowerPoint)
Basic Python Programming
Timeline
Guest Experience Expert
Marriott International
04.2023 - Current
Warehouse Operations Associate
Amazon CZ
10.2022 - 03.2023
Restaurant Accountant & Invoicing Specialist
08.2021 - 09.2022
CEO & Founder
Bilikima.com
01.2021 - Current
Warehouse Manager
Jumia Morocco
01.2019 - 08.2019
Manager, Commissary
SUSHI FLEUR DE MING
11.2017 - 01.2019
Diploma - undefined
Marketing Management
Baccalaureate - Experimental Sciences
Hassan 2 High School
University Studies - Economics & Management
IBN ZOHR University
Diploma -
Operations Management