Summary
Overview
Work History
Education
Skills
Languages
Selfstudy
Personal Information
Details
Certification
Timeline
Hi, I’m

Yeva Bartkiv

Technical Writer
Prague,10
Yeva Bartkiv

Summary

Experienced Technical and Creative Writer with a proven record of delivering impactful content. As a self employed individual, I specialize in software documentation (AI, telecom, IAM solutions) development. Led the development of the corporate Knowledge Base – including infrastructure, information model, and role-based structured content (DITA XML). Implemented Web Help portal and AI-driven Feedback component to facilitate collaboration between subject matter experts and end-users. Integrated Digital Twin into the customer support workflow – targeting annual cost savings of EUR 620,000.

Overview

4
years of professional experience

Work History

BCV Solutions

Technical Writer
04.2025 - Current

Job overview

  • Developed corporate Knowledge Base (infra and info architecture, Web Help output, Feedback system)
  • Created structured DITA XML content
  • Developed processes and procedures (tasks) documentation
  • Collaborated with subject metter experts across different departments to gain precise information on content that is to be the part for the Knowledgebase

FaceUp

Content Creator
11.2024 - Current

Job overview

  • Collaborated with subject metter experts to make articles/social media posts SEO friendly
  • Planned, created, and published content via CMS
  • Accomplished 270% boost of organic traffic during just 1 quarter
  • Monitored progress via Collabim and Clearscope

Promethist.ai

Technical Writer
12.2024 - 06.2025

Job overview

  • Created informational structure for new internal documentation portal
  • Contributed as a system analyst to implement new method for documenting the process of software development
  • Collaborated with subject matter experts to gain deep understanding of product features for accurate documentation.
  • Improved internal processes by creating detailed standard operating procedures for various departments.
  • Conducted user research to better understand user needs and preferences, resulting in understanding key points for newly created documentation.



DAKTELA

Technical Writer
02.2024 - 01.2025

Job overview

  • Collaborated with subject matter experts to gain deep understanding of product features for accurate documentation.
  • Streamlined internal processes by creating detailed standard operating procedures for various departments.
  • Conducted user research to better understand user needs and preferences, resulting in understanding key points for improved documentation.
  • Managed version control and timely updates of documents.
  • Developed a comprehensive user guide that provided users with clear instructions and step-by-step instructions for using the product
  • Proved successful working within tight deadlines and a fast-paced environment.

MODERN LIVING

Technical Writer
07.2022 - 12.2023

Job overview

  • Focused on news in artificial intelligence and sustainable energy
  • Organized material to research and complete writing tasks.
  • Researched, wrote, and published over - articles on a variety of topics, including lifestyle, business, technology
  • Collaborated with designers, photographers, and other creative professionals to produce high-quality visuals for articles.
  • Produced printed interviews
  • Simplified complex technical information into engaging content for non-technical audiences.
  • Reviewed and edited technical documents for clarity, grammar, and accuracy before publication.

INDEPENDENT TELEVISION NEWS (ITN)

Editor asst.
11.2021 - 05.2022

Job overview


  • Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
  • Maintained open lines of communication with authors throughout the editing process, resulting in smoother collaborations.
  • translated, and edited the final content version of the documentary 'Zelenskyy: the man who took on Putin' for Channel 4.

Education

CHARLES UNIVERSITY
Prague, Czechia

Bachelor of Arts from Faculty of Fine arts, Department of Aesthetics
09-2024

UNIVERSIТY OF SUSSEX
Brighton, UK

Reading as a Critical and Creative Writer from Faculty of Media, Arts and Humanities, Department of Literature and Writing
06-2022

EUSTON COLLEGE
London, UK

Certificate With Distinction from Copywriting Course Level 2, 3 And 4
04-2022

Skills

  • Teamwork and Collaboration
  • Excellent Communication
  • Conducting interviews
  • Information architecture
  • Creation of structured content based on topics and content fragments
  • Content Reuse
  • Version control
  • Oxygen Editor
  • Confluence
  • Git
  • Wiki

Languages

English
Advanced
C1
French
Upper intermediate
B2
Czech
Proficient
C2
Ukrainian
Proficient
C2
Russian
Proficient
C2

Selfstudy

  • FAIR data principles
  • Digital Twin (Industry 4.0)
  • VDI 2770
  • IiRDS
  • IEC 61406
  • DITA XML
  • Oxygen XML Editor
  • MadCap IXIA CCMS

Personal Information

Title: Technical and Creative Writer

Details

To review my work samples go to: https://techwriter.cz

Certification

Certificate Number: 70981-256644-196096

Copywriting Course Level 2, 3 and 4

Certificate Code: 503771-364429-224153

Copywriting Level 5 Diploma

Timeline

Technical Writer

BCV Solutions
04.2025 - Current

Technical Writer

Promethist.ai
12.2024 - 06.2025

Content Creator

FaceUp
11.2024 - Current

Technical Writer

DAKTELA
02.2024 - 01.2025

Technical Writer

MODERN LIVING
07.2022 - 12.2023

Editor asst.

INDEPENDENT TELEVISION NEWS (ITN)
11.2021 - 05.2022

CHARLES UNIVERSITY

Bachelor of Arts from Faculty of Fine arts, Department of Aesthetics

UNIVERSIТY OF SUSSEX

Reading as a Critical and Creative Writer from Faculty of Media, Arts and Humanities, Department of Literature and Writing

EUSTON COLLEGE

Certificate With Distinction from Copywriting Course Level 2, 3 And 4

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Yeva BartkivTechnical Writer