Yassine Smila
Woippy
Profil professionnel
Experienced Product Lead/Owner with over 12 years of experience across the pharmaceutical and service industries. Specialized in analytics, digital transformation, and product evolution, with a strong focus on stakeholder engagement and cross‑functional collaboration. Proven track record in driving adoption of e‑commerce solutions, transitioning manual processes to digital platforms (Webshop, EDI, API), and delivering data‑driven insights through advanced analytics dashboards. Experienced in piloting AI‑driven initiatives to automate order intake, including intelligent email classification, document extraction, and SAP integration, reducing manual effort and improving operational efficiency
Vue d'ensemble
13
13
years of professional experience
1
1
Certification
Expérience
Project Lead / Product Owner
Merck Sharp & Dohme
Prague
2023.08 - 2026.03
- Led end‑to‑end delivery of global e‑commerce and self‑service initiatives across 20+ markets (EMEA, LATAM, US), from project kick‑off through development, UAT, deployment, and transition to run, ensuring alignment with Global Business Owners and local market teams.
- Translated business needs into scalable digital solutions across SAP ECC, Commerce Cloud and Cloud for Customer Payment, defining scope, priorities, functional requirements, and delivery milestones in alignment with IT, data, and compliance constraints.
- Drove analytics‑led digital transformation, migrating manual order processes to Webshop, EDI, and API, and leveraging data to monitor performance, identify adoption gaps, and support decision‑making.
- Owned analytics and Power BI solutions from different data sources (SAP ECC, Commerce Cloud, AWS Redshift), using stakeholder feedback and usage data to continuously improve dashboards, KPIs, and insights to increase adoption and active users across markets.
- Ensured robust project governance and solution quality, coordinating key phases (planning, UAT, cutover, go‑live), while embedding regulatory, security, and data‑quality requirements into delivered solutions.
- ·Piloted AI‑driven order management initiatives, using AI agents for email classification and ScanGPTeal for order document extraction, validation, and SAP integration to reduce manual processing and improve efficiency.
Business Technology Partner
IBRIDGE
Zlin
2022.02 - 2023.07
- Collaborate with clients to assess their business needs and integrate appropriate technology solutions that enhance operational efficiency and drive growth. This involves identifying and recommending software tools, platforms, and systems that align with clients' business objectives.
- Serve as a primary point of contact for client stakeholders, fostering strong relationships to understand their requirements, address concerns, and ensure alignment between technology solutions and business strategies. This includes conducting regular meetings and feedback sessions to optimize client satisfaction.
- IBridge is a technology-focused company based in Zlín, Czech Republic, specializing in providing innovative solutions that enhance business processes and operations for various industries.
Business Technology Partner
ADECCO GROUP
Prague
2020.02 - 2021.10
- Lead the configuration of ERP changes and validate the setup from a business perspective, ensuring alignment from Design through User Acceptance Testing (UAT) to Production by following SDLC methodology.
- Engage with finance team members, including Accountants and Financial Controllers, to ensure the ERP solution aligns with procurement stakeholders and meets business needs.
- Ensure timely delivery of all projects while adhering to budget and scope requirements, including reporting and escalating issues to management as necessary.
- Develop and execute project communication plans to ensure timely and accurate distribution of information, documentation, and issue resolution among team members.
BI Developer Contractor
AMARIS
Brussels
2019.06 - 2020.02
- Developed and implemented an automated planning solution for Levi's, utilizing Dataiku, while gathering business requirements and managing project execution using Agile methodology with Scrum framework.
- Enhanced the data management team's capabilities by introducing data visualization skills using Power BI and fostering collaboration with the Dataiku modeling team.
- Delivered comprehensive training sessions for planners, facilitating adoption of the new BI solution, while utilizing technologies such as Dataiku, SQL, AWS, and advanced Excel VBA.
Product Analyst
Merck Sharp & Dohme
Prague
2015.05 - 2019.05
- Led the support of the CPI (Computing Platform Integration) Reporting Tool using SAS scripts, ensuring compliance with Good Clinical Practices across all SDLC phases for the Biostatistics team.
- Authored specifications for SAS programs/macros tailored to study-specific analyses and supported the Software Development Lifecycle by facilitating business requirements gathering and process design sessions.
- Managed the coordination of UAT testing, go-live preparations, and release documentation, ensuring adherence to ICH/GCP guidelines and regulatory compliance.
Business Analyst/ Support Engineer
INFOSYS
Brno
2013.03 - 2014.09
- Analyzed client processes and requests within an ITIL environment to identify areas for improvement.
- Provided daily support to the sales representatives' team, addressing web and mobile application issues.
- Ensured level 2 support using Veeva CRM (Salesforce) and facilitated data migration from Siebel.
- Reduced incident rates by 30% by automatizing order processing flows. Added new menu features and validation rules for the order processing application
Formation
Post Graduate - Artificial Intelligence
Conservatoire National Des Arts Et Métiers (CNAM)
Paris 2026.03 -
Engineer - Vibrations and Acoustics
Ecole Nationale Superieure D'ingenieurs du Mans
Le Mans 2009.09 - 2013.06
Master of Science - Mathematics
University Lille 1
Lille 2007.09 - 2009.09
Compétences
- Business Analysis
- Demand Management
- Data Analytics
- Process Improvement
- Stakeholders Management
- Project Delivery
- Agile
- Problem Resolution
- Team Leadership
- Agentic AI
Certificats
- Veeva Administrator (Salesforce) - Certified
- Project management basic - Certified
- Prince 2 Foundation - Certified
- Six Sigma Yellow belt - Certified
- Cyber security Champion - Certified
- Kanban University- Certified
- Scrum Fundamentals - Certified
- Gen AI Databricks- Certified
Informations complémentaires
- Judo
- Travel
- Football
Langues
English
French
Arabic
Czech
Chronologie
Post Graduate - Artificial Intelligence
Conservatoire National Des Arts Et Métiers (CNAM)
2026.03 -
Project Lead / Product Owner
Merck Sharp & Dohme
2023.08 - 2026.03
Business Technology Partner
IBRIDGE
2022.02 - 2023.07
Business Technology Partner
ADECCO GROUP
2020.02 - 2021.10
BI Developer Contractor
AMARIS
2019.06 - 2020.02
Product Analyst
Merck Sharp & Dohme
2015.05 - 2019.05
Business Analyst/ Support Engineer
INFOSYS
2013.03 - 2014.09
Engineer - Vibrations and Acoustics
Ecole Nationale Superieure D'ingenieurs du Mans
2009.09 - 2013.06
Master of Science - Mathematics
University Lille 1
2007.09 - 2009.09