Vojtěch Potměšil
IT Consultant
Poricany
Summary
I have experience in the IT field, particularly in the roles of IT consultant and tester. I have worked with SQL databases and have experience in system testing. I provided technical support and resolved technical issues for both internal users and customers. I enjoy collaborating with colleagues and contributing to the efficiency of IT systems operations.
Overview
2
2
years of professional experience
2
2
Languages
Work History
IT Konzultant - L2
Atlantis Telecom Spol. S.r.o.
09.2024 - Current
- Working with SQL for database analysis and optimization.
- Performing application and system testing to ensure proper functionality.
- Providing support during outages and resolving incidents.
- Direct communication with customers when handling service and change requests.
IT Tester
PPL S.r.o.
04.2024 - 08.2024
- Testing systems and new changes to ensure their functionality and quality.
- Creating test scenarios and documentation for various test cases.
- Working with APIs and performing integration tests.
- Identifying bugs and documenting them for subsequent fixes.
- Managing the testing environment and its configuration.
- Organizing regular releases and providing support during production deployment.
IT Konzultant - L1
PPL S.r.o
09.2022 - 04.2024
- Resolving outages and monitoring IT systems to ensure their smooth operation.
- Communicating with users via the IT hotline and providing technical support.
- Managing access and permissions for corporate users.
- Creating general IT documentation for internal needs.
- User support for all common IT matters, including hardware ordering and supply management.
Education
High School Diploma -
Střední Škola Managementu A Grafiky
Cesky Brod, Czechia 04.2001 -
Skills
- Working with SQL: Analyzing and optimizing databases, creating queries
- Testing and Quality Assurance: Creating test scenarios and performing system testing
- Customer Support: Communicating with customers, resolving technical issues, and providing support during outages
- Access Management: Responsible for managing user permissions and access
- Documentation: Creating and managing IT documentation and manuals
- Working with APIs: Integrating and testing APIs to ensure the proper functionality of applications
- Release Organization: Planning and supporting regular software releases
- Working with Jira and Confluence: Managing and tracking tasks, documenting the internal knowledge base
Timeline
IT Konzultant - L2
Atlantis Telecom Spol. S.r.o.
09.2024 - Current
IT Tester
PPL S.r.o.
04.2024 - 08.2024
IT Konzultant - L1
PPL S.r.o
09.2022 - 04.2024
High School Diploma -
Střední Škola Managementu A Grafiky
04.2001 -
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