Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
AdministrativeAssistant

Veronika Adámková

Freelancer
Karviná

Summary

Dynamic professional with a proven track record at Hyundai Dymos, excelling in project management and customer support. Recognized for enhancing supply chain efficiency and fostering strong client relationships. Adept at problem-solving and multitasking, delivering tailored solutions that drive repeat business and elevate customer satisfaction.

Overview

14
14
years of professional experience
4
4
Languages

Work History

Freelancer

Cloudworkers
08.2025 - Current
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.
  • Developed e-commerce platforms for clients, enabling them to expand their market reach and increase sales.

Logistics Team Member

Hyundai Dymos
02.2017 - 08.2025
  • Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
  • Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
  • Resolved logistical issues promptly to minimize disruptions to the supply chain, mitigating any potential negative impacts on business operations or customer relations.
  • Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
  • Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
  • Monitored and adjusted inventory levels according to demand.
  • Managed inventory levels to verify availability of stock for customer orders.
  • Prepared and presented reports to management on logistics performance.
  • Implemented systems and procedures for accurate data collection and reporting.
  • Monitored performance of logistics operations to identify areas for improvement.

Sales Assistant

Kaufland
07.2011 - 01.2016
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.

Packer

Carmel Auto S.r.o
03.2014 - 04.2015
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Complied with safety, health, and environmental regulations as prescribed by law.

Education

High School Diploma -

Bussiness And Bank Academy Karviná S.r.o.
Karvina, Czechia
04.2001 -

Skills

Project management

Software

Microsoft office Powerpoint

Microsoft office Word

Microsoft office Excel

OpenOffice Writer

Canva editor

Interests

Music

Languges skills

Foreign movies

Graphic,design and AI

Timeline

Freelancer

Cloudworkers
08.2025 - Current

Logistics Team Member

Hyundai Dymos
02.2017 - 08.2025

Packer

Carmel Auto S.r.o
03.2014 - 04.2015

Sales Assistant

Kaufland
07.2011 - 01.2016

High School Diploma -

Bussiness And Bank Academy Karviná S.r.o.
04.2001 -

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Veronika AdámkováFreelancer