Results-driven General Manager with 9 years of progressive experience at AmRest, growing from crew to GM. Proven record of delivering operational excellence, achieving +10% year-over-year sales growth, and maintaining the strongest cash flow results in the region. Passionate about people development – promoted 10+ team members into management roles and built an instructor team recognized as a model across the region. Experienced in recruitment, retention, and training, as well as regional leadership initiatives adopted nationwide. Combining execution focus with structured leadership, I drive stable operations, engaged teams, and measurable business results.
Rebuilt team structure during first months by recruiting 17 employees in one month, followed by sustained development over one year that raised team structure from 35% to 120%.