Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valentina Contini

Prague

Summary

I’m a very determined and skilled worker, with some experience in various ambiences of customer service thanks to my positive attitude and big smile. I’m able to adapt very easily to any type of task or responsibility, guided by my determination to get all the work done in the easiest, fastest and most correct way. I’ve always been and will be open to learn new things, facing the learning as a challenge to be better and do better.


Overview

12
12
years of professional experience

Work History

Pastry Helper

Railway Restaurant Vytopna
10.2024 - 12.2024
  • Reduced food waste through proper storage, rotation, and inventory management of ingredients.
  • Contributed to a positive team atmosphere by providing assistance to colleagues when needed.
  • Streamlined bakery operations by organizing ingredients and equipment for easy access during busy shifts.
  • Enhanced pastry quality by consistently following recipes and maintaining proper baking techniques.
  • Improved recipe consistency across all products with accurate measurements using standardized measuring tools.
  • Gained valuable experience working under the guidance of an experienced pastry chef, learning advanced techniques and industry best practices.
  • Maintained product freshness by properly labeling items with dates and rotating stock as needed.

Sales Assistant

Newspaper and Tobacco
05.2020 - 09.2024
  • Processed sales transactions and handled cash register with accuracy.
  • Helped restock shelves and ensure products were readily available for customers.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
  • Maintained clean and organized store displays to enhance shopping experience.

Chambermaid

Hotel La Tana Di Lu Mazzoni
05.2017 - 10.2019
  • Cleaned and organized guest rooms to ensure comfort and satisfaction.
  • Reported maintenance issues to ensure prompt resolution and guest comfort.
  • Changed bed linens and towels to maintain fresh environment.
  • Vacuumed and mopped floors to uphold cleanliness and hygiene standards.
  • Restocked toiletries and amenities to provide guests with necessary supplies.
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
  • Collaborated with laundry department to ensure availability of clean linens at all times.

Sales Assistant

Da Comita Di Addis G.C.SNC
05.2013 - 10.2016
  • Processed sales transactions and handled cash register with accuracy.
  • Helped restock shelves and ensure products were readily available for customers.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Updated product displays regularly, keeping store appearance fresh and appealing.

Education

High School Diploma -

Istituto Tecnico Settore Economico Turismo
Sardinia, Italy
06-2018

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Cash register operation/processing payments
  • Opening and closing procedures
  • Product management and pricing
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Honest and dependable
  • Reliable and responsible

Languages

Italian
Native or Bilingual
English
Elementary
French
Elementary

Timeline

Pastry Helper

Railway Restaurant Vytopna
10.2024 - 12.2024

Sales Assistant

Newspaper and Tobacco
05.2020 - 09.2024

Chambermaid

Hotel La Tana Di Lu Mazzoni
05.2017 - 10.2019

Sales Assistant

Da Comita Di Addis G.C.SNC
05.2013 - 10.2016

High School Diploma -

Istituto Tecnico Settore Economico Turismo
Valentina Contini