Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tomas Sutjak

Brno, Kocianka 261 / 16a

Summary

Experienced Operations Team Leader with a proven track record in effectively managing small teams, streamlining sales operations processes. Focused on providing exceptional service experience for customers. Skilled in problem-solving to enhance team performance and efficiency. Recognized for fostering collaboration and achieving organizational goals through strategic leadership.

Overview

13
13
years of professional experience

Work History

Junior Sales Operations Team Leader

Atlas Copco
02.2023 - Current
  • Lead a team of 4-5 operations coordinators in executing daily tasks and achieving Team goals
  • Conduct regular performance evaluations and provide feedback to team members to drive continuous improvement
  • Implementing and running regularly KPIs report
  • Supporting transition Split of Responsibilities implemented and leading transition of Workload to match Sales structure in regions
  • Collaborate with cross-functional teams to ensure seamless communication and coordination of operation and processes
  • Ensuring regular management performance of open activities / enquiries / sales & service orders and drive the proactive communication of changes to customers by the coordinators

Warehouse Supervisor

Expeditors International CR
08.2022 - 01.2023
  • Led team of 4-6 warehouse personnel to achieve efficiency targets.
  • Oversee receiving, warehousing, distribution, and maintenance operations.
  • Manage stock control and reconcile with data storage system
  • Liaise with clients, suppliers, and transport companies
  • Maintain standards of health and safety, hygiene, and security.

Warehouse Service Coordinator

Tesco DC
07.2018 - 07.2022
  • Coordinate daily operation of Warehouse Service
  • Priorities and deliver all seasonal, trade driving and promotional events to maximise, increase sales within Stores by ensuring stock is dispatched and received at right time
  • Communicate with colleagues so they know where they are being deployed for shift, issuing work to colleagues as per plan for day and to meet needs of operation
  • Collaboratively work with all Distribution Centre management to ensure our operating procedures are best in class and focus on providing our stores with service they require
  • Engage colleagues to deliver and sustain all Business Plan and change activities on time, managed over 20 employees, establish relationships with colleagues

Warehouse Operative

Tesco DC
01.2015 - 07.2018
  • Picking and manually handling stock, checking loads are secure
  • Making sure stock is received, stored, packed, and transported according to highest standards, focus on performance
  • Replenishing and restocking racks, always ensuring high level of stock management efficiency
  • Also assumed role of fire/health and safety officer for staff

Customer Assistant

Albert
09.2012 - 05.2014
  • Replenishing products within store
  • Manually condensing stock and handling products with care to maintain product quality
  • Delivering department routines
  • Following company policies and adhering to health and safety guidelines

Education

High School Diploma - Electrotechnics

Secondary Technical School Edvarda Benese
Breclav, Czech Republic
06.2012

Skills

  • Leadership & Team Management – Ability to guide, mentor, and motivate a sales operations team
  • Experience with SAP and C4C systems
  • Customer Relationship Building
  • Ability to adapt to changing priorities and work collaboratively with cross-functional teams
  • Experience in conducting performance evaluations and providing feedback to team members
  • Strong organizational skills and attention to detail
  • Proficiency in all areas of Microsoft Office

Languages

English
Full Professional
Czech
Native or Bilingual
Bulgarian
Limited Working

Timeline

Junior Sales Operations Team Leader

Atlas Copco
02.2023 - Current

Warehouse Supervisor

Expeditors International CR
08.2022 - 01.2023

Warehouse Service Coordinator

Tesco DC
07.2018 - 07.2022

Warehouse Operative

Tesco DC
01.2015 - 07.2018

Customer Assistant

Albert
09.2012 - 05.2014

High School Diploma - Electrotechnics

Secondary Technical School Edvarda Benese

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Tomas Sutjak