Tomáš Modlitba
Brno
Summary
https://www.linkedin.com/in/tom%C3%A1%C5%A1-modlitba-1603b115b
Overview
9
9
years of professional experience
1
1
Certification
Work History
L2 Application Support
Notino
Brno, Czechia
10.2022 - Current
- Provide expert-level support for our applications, troubleshooting complex issues, and resolving them in a timely manner.
- Manage and resolve incidents and service requests, ensuring minimal disruption to business operations.
- Continuously monitor application performance and system health, proactively identifying and addressing potential issues.
- Deliver outstanding customer service, maintaining positive relationships with clients and ensuring their satisfaction with our applications.
- Serve as a technical lead, offering guidance and support to junior team members.
- Assist with system upgrades, patches, and maintenance to ensure the reliability and security of applications.
Security Specialist
Kyndryl
Brno, Czechia
02.2022 - 09.2022
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
Business Analyst
Home Credit
Brno, Czechia
03.2021 - 02.2022
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
IT Service Desk Specialist
ČSOB
Praha
10.2020 - 03.2021
Developer
KBC
Brno, Czechia
02.2020 - 10.2020
- Basics of programming in SAS, SQL, MS Access, MS excel/VBA
- Daily production support of customers
- Managing incoming requests
- Working in Jira tool
- Creating and updating documentation
- Planning, approving and implementing of ServiceNow changes
- Working on projects
Linux Workbench Administrator
IBM
Brno
01.2019 - 01.2020
- Operating and monitoring Linux/UNIX/AIX/ systems
- Focus on Linux system administration and automation
- Managing incoming requests
- Ticket and change management
- Creating and updating documentation
- 24/7 monitoring of NetCool (TEC) consoles
Shift Leader for Z/OS Mainframe Command Center
IBM
Brno
07.2017 - 12.2018
Z/OS Mainframe Application Control Operator
IBM
Brno
12.2015 - 07.2017
Education
High School Diploma -
Střední Zdravotnická Škola A Vyšší Odborná Škola Z
BrnoSkills
- SQL server database
- Teamwork and collaboration
- Problem-solving
- Data analysis
- Team leadership
- Friendly, positive attitude
Certification
- Jazyk SQL – základy dotazování a manipulace s daty v SQL Serveru (SQL1). - ICT Pro
- Jazyk SQL - pokročilé techniky a programování v SQL Serveru (SQL2). - ICT Pro
- UX - Czechitas
Languages
English
Advanced (C1)
Timeline
L2 Application Support
Notino
10.2022 - Current
Security Specialist
Kyndryl
02.2022 - 09.2022
Business Analyst
Home Credit
03.2021 - 02.2022
IT Service Desk Specialist
ČSOB
10.2020 - 03.2021
Developer
KBC
02.2020 - 10.2020
Linux Workbench Administrator
IBM
01.2019 - 01.2020
Shift Leader for Z/OS Mainframe Command Center
IBM
07.2017 - 12.2018
Z/OS Mainframe Application Control Operator
IBM
12.2015 - 07.2017
High School Diploma -
Střední Zdravotnická Škola A Vyšší Odborná Škola Z