Tomas Duron
Havirov,Czech Republic
Summary
Adaptable professional with a strong ability to remain calm under pressure, demonstrating motivational mastery and patience in challenging environments. Proficient in Microsoft Word, Excel, and PowerPoint at an intermediate level, showcasing flexibility and tolerance in diverse situations. Committed to leveraging these skills to achieve career growth and contribute effectively to team success.
Overview
8
8
years of professional experience
Work history
Team Leader
O2 Czech Republic
Ostrava, Czech Republic
2024.01 - 2025.09
Team leader of a six-member sales team, responsible for meeting monthly KPIs and sales targets. Provided feedback to operators and ensured their complete professional development.
Junior Team Leader
O2 Czech Republic
Ostrava, Czech Republic
2022.12 - 2023.12
Development of new operators, including customer service, communication skills, and basic sales techniques.
Call Center Operator, Sales Representative
O2 Czech Republic
Ostrava, Czech Republic
2019.03 - 2022.11
Customer service and sales of telecommunication services. Later specialized in servicing and selling to sole traders and small businesses.
Warehouseman
IKEA
Ostrava, Czech Republic
2018.01 - 2019.01
Preparation of assortment for customer pickup.
Education
Mechanical Engineering - Technical
Secondary Technical School
Czech Republic Ostrava Skills
Skills
- Microsoft Word - Intermediate
- Microsoft Excel - Intermediate
- Microsoft PowerPoint - Intermediate
- Flexibility
- Stay calm under pressure
- Tolerance and patience
- Motivational mastery
Languages
English
Advanced
Slovak
Upper intermediate
Polish
Beginner
Affiliations
- n my free time, I enjoy spending time with friends, but I also appreciate a quiet day at home. I am a technology enthusiast and have a marginal interest in investments.
Timeline
Team Leader
O2 Czech Republic
2024.01 - 2025.09
Junior Team Leader
O2 Czech Republic
2022.12 - 2023.12
Call Center Operator, Sales Representative
O2 Czech Republic
2019.03 - 2022.11
Warehouseman
IKEA
2018.01 - 2019.01
Mechanical Engineering - Technical
Secondary Technical School