Adaptable professional with a strong ability to remain calm under pressure, demonstrating motivational mastery and patience in challenging environments. Proficient in Microsoft Word, Excel, and PowerPoint at an intermediate level, showcasing flexibility and tolerance in diverse situations. Committed to leveraging these skills to achieve career growth and contribute effectively to team success.
Team leader of a six-member sales team, responsible for meeting monthly KPIs and sales targets. Provided feedback to operators and ensured their complete professional development.
Development of new operators, including customer service, communication skills, and basic sales techniques.
Customer service and sales of telecommunication services. Later specialized in servicing and selling to sole traders and small businesses.
Preparation of assortment for customer pickup.