Samantha Richardson
Chorley,Lancashire
Summary
I am a confident individual who prides themselves in providing excellent customer service. work effectively and efficiently in a busy working environment. My passion in the fitness industry were no two days are the same, creating fun and rewarding programmes for all ages and abilities. I am a stickler for correct technique and educating clients on effective nutrition. I am a highly motivated individual, eager to succeed and prepared to work conscientiously.
Overview
10
10
years of professional experience
6058
6058
years of post-secondary education
Work history
Personal Trainer
Wrightington Hotel, Health Club & Spa
Wigan, Lancashire
2022.04 - Current
- I have become well established through being present in the gym and word of mouth referrals based upon customer results and their experience with me. I have maintained a positive relationship with all my clients ensuring client loyalty is excellent.
- Design and execute individual training sessions and nutritional plans tailored to their goals. Guiding my clients through the correct form, techniques and posture whilst using the equipment safely.
- On a regular basis I use social media platforms such as Instagram and Facebook. Increasing client engagement and recommendations by creating content.
- I use my organisation skills to effectively manage my diary to maximise client booking, My high work ethic ensures that every session is well planned allowing optimal training to take place in sessions.
Reformer Pilates Instructor
Figure
Blackpool, Lancashire
2024.09 - 2025.11
- Taught engaging full body Reformer Pilates classes for clients of varying fitness and ability levels, ensuring correct form, technique and safety.
- Designed class plans focusing on strength, flexibility, posture and core stability. With regressions and progression prepared to accommodate injuries, beginners and advanced clients.
- Provided hands on and verbal cues correcting alignment and maximise the effectiveness of the movements.
- Built strong client relationships that supported retention. refferals and create a positive community.
Fitness Instructor
Transform Hub
Preston, Lancashire
2023.03 - 2024.05
- Personal train large groups of women, explaining and demonstrating safe and appropriate exercises for clients of various fitness and physical abilities.
- Contact all new members multiple times per week, going through nutrition calls and guiding through the process to reach their goals.
- Follow up on potential leads, keeping in regular contact and ensuring nothing is too much of an ask.
- Facilitated all members by regressing and progressing any exercises that deemed necessary.
- Inspire positive lifestyle changes through continued motivation and support to help clients achieve desired goal.
Personal Trainer, Fitness Instructor and Reception
Stocks Hall Health Club & Spa
Ormsirk, Lancashire
2021.05 - 2022.06
- Provided 1:1 personal training and booked regular goal reviews to help keep clients motivated and achieve their goals.
- Created and coordinated a variety of different classes, boosting the members strength and overall fitness levels. I ensured all classes was taking place on time according to the timetable and all participants was treated equally, with progression and regression options.
- Ensured all areas of the health club including the Spa was up to date with hygiene and safety regulations.
- Provided new members with gym inductions, providing a welcoming facilities tour, along with the correct usage of the equipment.
- Gained trust with new clients and boosted their confidence through motivation and reassurance, as everyone always started with minimal knowledge.
- Increased client retention by creating and operating a community group for all members to support each other through their fitness adventure. It allowed members to be informed of any class changes and events that will be taking place.
Front of House Team Member
Corner House
Wrightington, Lancashire
2016.06 - 2021.07
- Greeting customers warmly and professional upon arrival, calmly directing them to their table.
- Clear understanding with money handling, processing cash and card payments promptly, minimising customers wait times and enabling swift table turn arounds.
- Having a professional understanding in deep cleaning and hygiene.
- Confidently managed customer complaints by actively listening and providing positive solutions.
- Attentively took food and drink orders while assisting customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Office Juniour
Local Map Company LTD
Leyland, Lancashire
2017.06 - 2019.05
- Maintained office files in both electronic and hard copies.
- Proactively contacting prospective customers to increase sales and assist in promoting their business.
- Used my I.T skills to retain prospective customers and kept track of potential customers on Excel.
- Ensured the working environment was neat and tidy.
Education
GCSEs -
Bishop Rawstorne Church of England Academy
Leyland 09/2012 - 2017.07
A-Levels -
Runshaw College
09/2017 - 2019.06
Edge Hill University
Ormskirk 09/2019 - 2020.04
ORIGYM
LiverpoolSkills
- CPD Bodyweight Exercises
- CPD Médicine Ball Training
- CPD Kettle Bell Training
- Effective communicator
- Confident
- Dedicated
- High work ethic
- Extremely organised with excellent time management skills
- Previous qualification in Pool Responding and First Aid
Timeline
Reformer Pilates Instructor
Figure
2024.09 - 2025.11
Fitness Instructor
Transform Hub
2023.03 - 2024.05
Personal Trainer
Wrightington Hotel, Health Club & Spa
2022.04 - Current
Personal Trainer, Fitness Instructor and Reception
Stocks Hall Health Club & Spa
2021.05 - 2022.06
Office Juniour
Local Map Company LTD
2017.06 - 2019.05
Front of House Team Member
Corner House
2016.06 - 2021.07
GCSEs -
Bishop Rawstorne Church of England Academy
09/2012 - 2017.07
A-Levels -
Runshaw College
09/2017 - 2019.06
Edge Hill University
09/2019 - 2020.04
ORIGYM