Tofig Taghiyev
Sales Support Analyst
Prague,Czech Republic
Summary
Dedicated and results-driven Sales Analyst, leveraging data-driven insights to drive business growth and operational efficiency. Possess a strong analytical mindset, exceptional problem-solving skills, and a keen ability to translate complex data into actionable recommendations. Experienced in collaborating with cross-functional teams and senior management to define business goals and implement strategic solutions. Proficient in data analysis, market research, process optimization, and project management. Seeking to contribute expertise and drive for excellence to a dynamic organization committed to innovation and continuous improvement.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Sales Analyst
Hyundai Infracore Europe
Prague
02.2022 - Current
- Sales Analysis: Dealer performance, Industry trend and Market share + Data Integrity + Market Intelligence Analysis
- Data check in Sales systems and pro activity with IT/Data Intelligence Team to fix inconsistent data
- Automated data reporting by using internal system software.
- Delivered key metrics for sales to drive success of business.
- Data Visualization: Created informative dashboards and reports for executive leadership, enhancing data-driven decision-making.
- Data Analysis: Utilized Excel and Power Bi to extract, clean, visualized, and analyze large datasets to identify trends and insights. Analyzed open orders, backlog, and sales data to provide sales team with insights. Performed gap analysis to identify areas of improvement.
- Designed and established comprehensive Dealer Partnership Incentive Program aimed at motivating and engaging dealers to exceed sales targets and enhance overall performance.
Customer Support Advisor
Conduent
Prague, Czech Republic
07.2020 - 04.2021
- Provided primary customer support to customers.
- Processed customer service orders promptly to increase customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Pipe Tracking System Clerk
Caspian Pipe Coatings
Baku, Azerbaijan
07.2015 - 12.2015
- Working in the factory
- Tracking pipe quality/location
- Supporting QA/QC specialists
- Monitoring disposition of non-conforming line pipes /Rejection of damaged pipes
- Visual inspections of pipes, monitoring proper pipeline sequence
- Kept comprehensive records of store inventory
Education
Master's degree - Corporate Finance and Business Administration
University of Finance And Administration
Prague, Czech Republic 10.2018 - 2021.05
Bachelor's degree - Engineer Geologist
Azerbaijan State Oil And Industry University
Baku,Azerbaijan 09.2014 - 2018.08
Skills
Business Analysis
undefinedQuote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Sales Analyst
Hyundai Infracore Europe
02.2022 - Current
Customer Support Advisor
Conduent
07.2020 - 04.2021
Master's degree - Corporate Finance and Business Administration
University of Finance And Administration
10.2018 - 2021.05
Pipe Tracking System Clerk
Caspian Pipe Coatings
07.2015 - 12.2015
Bachelor's degree - Engineer Geologist
Azerbaijan State Oil And Industry University
09.2014 - 2018.08
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