Summary
Overview
Work History
Education
Skills
Traveling , Reading , Swimming
Languages
Timeline
Generic
Tibor Dubovecky

Tibor Dubovecky

Ostrava,806

Summary

Professional with strong background in providing exceptional customer service in high-pressure environments. Adept at ensuring passenger safety and comfort, with focus on team collaboration and adaptability to changing needs. Skilled in conflict resolution, communication, and emergency response procedures. Reliable and results-driven, consistently meeting and exceeding employer expectations.

Overview

12
12
years of professional experience

Work History

Cabin Crew Member

Danish Air Transport
03.2024 - 07.2025
  • Facilitated efficient boarding processes by checking tickets, directing passengers to their seats, and assisting with carry-on luggage storage.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Oversaw maintenance of all required equipment and sent it out for required services.
  • Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.

Cabin Crew Member

Smartlynx Airlines
11.2022 - 09.2023
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Welcomed passengers aboard and provided overview of safety procedures.
  • Performed pre-flight cabin checks to maintain operational safety equipment.
  • Used excellent customer service skills in addressing passengers' needs.

Cabin Crew Member

Airexplore Airlines
02.2022 - 10.2022
  • Ensured safety and comfort of customers onboard aircraft.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.

Cabin Crew Member

Smartlynx Airlines
05.2019 - 01.2022
  • Welcomed passengers aboard and provided overview of safety procedures.
  • Used excellent customer service skills in addressing passengers' needs.
  • Ensured safety and comfort of customers onboard aircraft.
  • Collaborated with flight crew to maximize smooth and safe flights.

Cabin Crew Member

Ryanair Airlines
07.2018 - 04.2019
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Welcomed passengers aboard and provided overview of safety procedures.

Assembly Line Worker

Greencore Factory
04.2015 - 05.2018
  • Boxed, labeled, and transported items to support assembly operations.
  • Carefully packaged finished products and prepared for shipment.
  • Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
  • Collaborated with quality assurance team to implement quality checks, minimizing product defects.

Bus Steward /Bus Attendant

TigerExpress
06.2014 - 03.2015
  • Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Communicated with bus drivers regarding route changes.

Train Steward / Onboard Service Crew

RegioJet - Student Agency
02.2013 - 10.2013
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Conducted regular quality checks on food items, ensuring freshness and reducing waste by timely rotation of stock.
  • Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Education

High School Diploma -

Secondary School Hotel And Turism Hssilherovice
Ostrava, Czechia

No Degree -

Basic Nine - Year School Gebauerova
Ostrava, Czechia

Skills

  • Safety awareness
  • Customer service
  • Customer assistance
  • Reliability and punctuality

Traveling , Reading , Swimming

I enjoy traveling, reading, and swimming.

Traveling helps me explore new cultures and 

improve my communication skills.

Reading keeps me curious and constantly learning,

while swimming helps me stay focused and disciplined.

Languages

English
Advanced (C1)
Polish
Intermediate (B1)
Czech
Bilingual or Proficient (C2)

Timeline

Cabin Crew Member

Danish Air Transport
03.2024 - 07.2025

Cabin Crew Member

Smartlynx Airlines
11.2022 - 09.2023

Cabin Crew Member

Airexplore Airlines
02.2022 - 10.2022

Cabin Crew Member

Smartlynx Airlines
05.2019 - 01.2022

Cabin Crew Member

Ryanair Airlines
07.2018 - 04.2019

Assembly Line Worker

Greencore Factory
04.2015 - 05.2018

Bus Steward /Bus Attendant

TigerExpress
06.2014 - 03.2015

Train Steward / Onboard Service Crew

RegioJet - Student Agency
02.2013 - 10.2013

High School Diploma -

Secondary School Hotel And Turism Hssilherovice

No Degree -

Basic Nine - Year School Gebauerova

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Tibor Dubovecky