Sweta Umraliya

• Greeted customers warmly as they entered the restaurant, providing a positive first impression.
• Managed the front desk area, including answering phones, taking reservations, and directing inquiries to the appropriate departments.
• Assisted customers with placing orders, offering menu recommendations and ensuring accuracy in order details.
• Handled cash transactions accurately and efficiently, including processing payments and providing change.

Skills:

• Excellent interpersonal and communication skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficient in cash handling procedures and POS systems
• Strong attention to detail and accuracy in order processing
• Team player with a positive attitude and willingness to learn
• Familiarity with food safety and hygiene regulations
• Resolved customer complaints and concerns in a courteous and professional manner, escalating issues to management when necessary.
• Handled high-pressure situations calmly, maintaining professionalism at all times.

• Handled cash transactions accurately and efficiently, including deposits, withdrawals, and transfers.
• Balanced cash drawer daily, ensuring accuracy and compliance with bank procedures.
• Provided courteous and professional service to customers, addressing inquiries and resolving issues promptly.
• Processed customer transactions in compliance with bank policies and regulations.
• Assisted in promoting bank products and services to customers, contributing to the achievement of branch goals.
• Collaborated with team members to maintain a clean and organized work environment.
• Participated in ongoing training and development programs to enhance product knowledge and customer service skills.

Skills:

• Proficient in cash handling procedures and transaction processing
• Strong attention to detail and accuracy in numerical calculations
• Excellent interpersonal and communication skills
• Ability to work efficiently both independently and as part of a team
• Familiarity with banking software and systems
• Committed to upholding high ethical standards and maintaining confidentiality