Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
reading, watching football
Languages
Timeline
Generic
STEPHEN KWAME ADJEI

STEPHEN KWAME ADJEI

Prague

Summary

Results‑driven professional with strong experience supporting complex projects, coordinating cross‑functional stakeholders, and bringing structure to fast‑moving environments. Skilled in driving clarity, preparing decision‑ready updates, and enabling teams through effective communication and training. Known for managing sensitive information with discretion, fostering collaboration across functions and countries, and supporting the adoption of new tools and ways of working. Committed to advancing operational excellence, strengthening change readiness, and delivering reliable support in dynamic, transformation‑focused settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Teaching Assistant

Charles University
Prague, Czechia
01.2025 - Current
  • Supported teaching of 2 Public Administration courses weekly, preparing lecture materials, leading discussions, and assisting with assessments for 10–12 students.
  • Provided academic guidance to students, helping them apply theoretical frameworks to real governance cases.
  • Contributed to annual summer‑semester course delivery, supporting activities that helped maintain an 80%+ student satisfaction rate

Amazon-Onsite Associate

Graebel EMEA
Prague
07.2023 - Current
  • Reporting & Analytics
    Delivered biweekly dashboards that supported leadership decisions and highlighted process gaps.
    Produced weekly ticket‑status reports, contributing to a 15% drop in unresolved cases
  • Client Support & Issue Resolution
    Resolved 15–30 client tickets weekly, consistently meeting SLA targets.
    Guided relocating employees through benefits and timelines, reducing repeat inquiries.
    Ensured accurate start/end‑date updates across payroll, benefits, and service systems.
  • Process Improvement & Change Enablement
    Trained two colleagues on the new Primitive tool within three days, accelerating adoption and reducing onboarding time.
    Improved data accuracy by updating 50–80 employee tax profiles per cycle, reducing rework by 10%.
  • Cross‑Functional Coordination
    Collaborated with HR, IT, and Operations to resolve data discrepancies, reducing delays by 30%.
    Provided complete employee data to tax providers, ensuring timely consultations.

International Assignment Associate

Graebel EMEA
Prague, Czech Republic
06.2022 - 07.2023
  • Processed 30–60+ service orders monthly with 99% accuracy and on‑time completion.
  • Closed 80+ files per month by verifying documentation and ensuring compliance.
  • Performed monthly data‑quality checks across hundreds of records, maintaining 98–100% accuracy.
  • Partnered with HR, payroll, and operations to resolve data discrepancies, cutting delays by up to 30%.
  • Flagged recurring issues and recommended fixes, reducing repeat data errors.

Teaching Assistant

Charles University
Prague, Czech Republic
09.2022 - 02.2023
  • Assisted with marking 10–15 student assignments weekly and delivered timely feedback to students.
  • Distributed and collected daily classroom materials and assignments to support smooth lesson flow.

Waiter

Hilton Hotel Prague
Prague, Czech Republic
09.2021 - 12.2022
  • Took and served 50–80 guest orders per shift, ensuring fast, accurate service.
  • Assisted in setting up 20–30 orders daily, supporting smooth kitchen‑to‑table flow.
  • Seated guests promptly and coordinated service to reduce wait times by up to 25%.
  • Stocked and maintained silverware, linens, and condiments, keeping stations 100% service‑ready throughout shifts.

Warehouse assistant

DHL Jinny
Prague, Czech Republic
11.2021 - 06.2022
  • Picked and organized 100+ client orders per shift for timely delivery.
  • Trained 3–5 new employees on daily workflows and safety basics.
  • Performed day‑to‑day warehouse duties with high accuracy while maintaining full compliance with safety standards.
  • Consistently followed workplace health and safety procedures, helping reduce operational risks.
  • Accurately followed verbal and written instructions to support smooth warehouse operations.

Teaching and Research Assistant

University of Ghana
Accra, Ghana
09.2017 - 12.2018
  • Conducted weekly tutorials for 3 university‑level courses (Comparative Politics, Politics in Developing Countries, Public Policy) supporting 30–50 students per semester.
  • Assisted faculty with research tasks, compiling findings using MS Office and research tools, contributing to high‑quality course materials and publications.
  • Facilitated topical discussions and guided independent inquiry, boosting student engagement and participation.
  • Attended academic conferences to stay current on research trends and present scholarly work.

Intern, Paralegal

GRM Law Consult
Accra, Ghana
06.2016 - 08.2016
  • Researched laws, regulations, and legal articles to support case preparation.
  • Organized and maintained hundreds of documents in digital and paper filing systems.
  • Gathered and arranged evidence and legal documents for attorney review, supporting 5–10 active cases at a time.
  • Drafted routine legal correspondence and documents, including contracts, affidavits, and mortgage‑related filings.
  • Filed exhibits, briefs, appeals, and other legal documents with courts and opposing counsel, ensuring 100% compliance with filing procedures.
  • Maintained accurate physical and digital records to support consistent case tracking.
  • Shadowed daily office operations to gain hands‑on understanding of legal workflows.

Intern

Ghana Highway Authority
Accra, Ghana
06.2015 - 08.2015
  • Assisted with daily HR operations, providing clerical and administrative support to a team of HR staff.
  • Compiled and updated 50+ employee records, ensuring accuracy and confidentiality.
  • Processed HR documentation and prepared reports on personnel activities to support decision‑making.
  • Shadowed HR staff to gain hands‑on understanding of recruitment, onboarding, and employee‑relations workflows.
  • Participated in meetings and recorded minutes, maintaining clear and organized documentation for follow‑up actions.

Intern, Personal Assistant

Twiffo Atti-Morkwa District Assembly
Accra, Ghana
05.2014 - 08.2014
  • Scheduled and coordinated 10–20 appointments and meetings weekly to support smooth executive workflow.
  • Maintained office systems, managing hundreds of digital and paper files for quick retrieval and accuracy.
  • Screened daily phone calls and inquiries, routing requests efficiently to minimize delays.
  • Produced reports, briefing papers, and presentations to support decision‑making and client communication.
  • Liaised with clients, suppliers, and staff to ensure timely information flow and issue resolution.
  • Recorded minutes during meetings, maintaining clear and organized documentation for follow‑up actions.

Education

Ph.D. - Public And Social Policy

Charles University
Prague
01-2027

Master of Arts - Public and Social Policy

Charles University
Prague
05-2022

BA Law - Law

International University of Sarajevo
Sarajevo
01-2020

Bachelor of Science - Political Science with Philosophy

University of Ghana
Legon, Accra
05-2017

High School Diploma -

Adisadel College
Cape Coast, Ghana
04-2009

Post Masters Diploma - Business Administration And Management

University of Sorbonne
Paris
06-2025

Skills

  • Advanced technical proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Power BI) with strong reporting and document‑production skills
  • Collaborative and adaptable communicator who builds positive relationships across teams and works effectively with diverse personalities and leadership styles
  • Highly organized and operationally efficient, experienced in travel planning, expense processing, event coordination, and managing office logistics
  • Strong analytical judgment, skilled in problem‑solving, handling confidential information, making sound decisions, and supporting executives with proactive task prioritization

Accomplishments

  • Golden course award in Teaching in Public Policy at the M.A level at Charles University

Certification

  • Golden course award in Teaching in Public Policy at the M.A level at Charles University

reading, watching football

Listening to Music

Reading

Watching football

Jogging

Languages

English
Advanced (C1)
Czech
Elementary (A2)

Timeline

Teaching Assistant

Charles University
01.2025 - Current

Amazon-Onsite Associate

Graebel EMEA
07.2023 - Current

Teaching Assistant

Charles University
09.2022 - 02.2023

International Assignment Associate

Graebel EMEA
06.2022 - 07.2023

Warehouse assistant

DHL Jinny
11.2021 - 06.2022

Waiter

Hilton Hotel Prague
09.2021 - 12.2022

Teaching and Research Assistant

University of Ghana
09.2017 - 12.2018

Intern, Paralegal

GRM Law Consult
06.2016 - 08.2016

Intern

Ghana Highway Authority
06.2015 - 08.2015

Intern, Personal Assistant

Twiffo Atti-Morkwa District Assembly
05.2014 - 08.2014

Ph.D. - Public And Social Policy

Charles University

Master of Arts - Public and Social Policy

Charles University

BA Law - Law

International University of Sarajevo

Bachelor of Science - Political Science with Philosophy

University of Ghana

High School Diploma -

Adisadel College

Post Masters Diploma - Business Administration And Management

University of Sorbonne
STEPHEN KWAME ADJEI