STEPHEN KWAME ADJEI
Prague
Summary
Results‑driven professional with strong experience supporting complex projects, coordinating cross‑functional stakeholders, and bringing structure to fast‑moving environments. Skilled in driving clarity, preparing decision‑ready updates, and enabling teams through effective communication and training. Known for managing sensitive information with discretion, fostering collaboration across functions and countries, and supporting the adoption of new tools and ways of working. Committed to advancing operational excellence, strengthening change readiness, and delivering reliable support in dynamic, transformation‑focused settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Charles University
Prague, Czechia
01.2025 - Current
- Supported teaching of 2 Public Administration courses weekly, preparing lecture materials, leading discussions, and assisting with assessments for 10–12 students.
- Provided academic guidance to students, helping them apply theoretical frameworks to real governance cases.
- Contributed to annual summer‑semester course delivery, supporting activities that helped maintain an 80%+ student satisfaction rate
Amazon-Onsite Associate
Graebel EMEA
Prague
07.2023 - Current
- Reporting & Analytics
Delivered biweekly dashboards that supported leadership decisions and highlighted process gaps.
Produced weekly ticket‑status reports, contributing to a 15% drop in unresolved cases - Client Support & Issue Resolution
Resolved 15–30 client tickets weekly, consistently meeting SLA targets.
Guided relocating employees through benefits and timelines, reducing repeat inquiries.
Ensured accurate start/end‑date updates across payroll, benefits, and service systems. - Process Improvement & Change Enablement
Trained two colleagues on the new Primitive tool within three days, accelerating adoption and reducing onboarding time.
Improved data accuracy by updating 50–80 employee tax profiles per cycle, reducing rework by 10%. - Cross‑Functional Coordination
Collaborated with HR, IT, and Operations to resolve data discrepancies, reducing delays by 30%.
Provided complete employee data to tax providers, ensuring timely consultations.
International Assignment Associate
Graebel EMEA
Prague, Czech Republic
06.2022 - 07.2023
- Processed 30–60+ service orders monthly with 99% accuracy and on‑time completion.
- Closed 80+ files per month by verifying documentation and ensuring compliance.
- Performed monthly data‑quality checks across hundreds of records, maintaining 98–100% accuracy.
- Partnered with HR, payroll, and operations to resolve data discrepancies, cutting delays by up to 30%.
- Flagged recurring issues and recommended fixes, reducing repeat data errors.
Teaching Assistant
Charles University
Prague, Czech Republic
09.2022 - 02.2023
- Assisted with marking 10–15 student assignments weekly and delivered timely feedback to students.
- Distributed and collected daily classroom materials and assignments to support smooth lesson flow.
Waiter
Hilton Hotel Prague
Prague, Czech Republic
09.2021 - 12.2022
- Took and served 50–80 guest orders per shift, ensuring fast, accurate service.
- Assisted in setting up 20–30 orders daily, supporting smooth kitchen‑to‑table flow.
- Seated guests promptly and coordinated service to reduce wait times by up to 25%.
- Stocked and maintained silverware, linens, and condiments, keeping stations 100% service‑ready throughout shifts.
Warehouse assistant
DHL Jinny
Prague, Czech Republic
11.2021 - 06.2022
- Picked and organized 100+ client orders per shift for timely delivery.
- Trained 3–5 new employees on daily workflows and safety basics.
- Performed day‑to‑day warehouse duties with high accuracy while maintaining full compliance with safety standards.
- Consistently followed workplace health and safety procedures, helping reduce operational risks.
- Accurately followed verbal and written instructions to support smooth warehouse operations.
Teaching and Research Assistant
University of Ghana
Accra, Ghana
09.2017 - 12.2018
- Conducted weekly tutorials for 3 university‑level courses (Comparative Politics, Politics in Developing Countries, Public Policy) supporting 30–50 students per semester.
- Assisted faculty with research tasks, compiling findings using MS Office and research tools, contributing to high‑quality course materials and publications.
- Facilitated topical discussions and guided independent inquiry, boosting student engagement and participation.
- Attended academic conferences to stay current on research trends and present scholarly work.
Intern, Paralegal
GRM Law Consult
Accra, Ghana
06.2016 - 08.2016
- Researched laws, regulations, and legal articles to support case preparation.
- Organized and maintained hundreds of documents in digital and paper filing systems.
- Gathered and arranged evidence and legal documents for attorney review, supporting 5–10 active cases at a time.
- Drafted routine legal correspondence and documents, including contracts, affidavits, and mortgage‑related filings.
- Filed exhibits, briefs, appeals, and other legal documents with courts and opposing counsel, ensuring 100% compliance with filing procedures.
- Maintained accurate physical and digital records to support consistent case tracking.
- Shadowed daily office operations to gain hands‑on understanding of legal workflows.
Intern
Ghana Highway Authority
Accra, Ghana
06.2015 - 08.2015
- Assisted with daily HR operations, providing clerical and administrative support to a team of HR staff.
- Compiled and updated 50+ employee records, ensuring accuracy and confidentiality.
- Processed HR documentation and prepared reports on personnel activities to support decision‑making.
- Shadowed HR staff to gain hands‑on understanding of recruitment, onboarding, and employee‑relations workflows.
- Participated in meetings and recorded minutes, maintaining clear and organized documentation for follow‑up actions.
Intern, Personal Assistant
Twiffo Atti-Morkwa District Assembly
Accra, Ghana
05.2014 - 08.2014
- Scheduled and coordinated 10–20 appointments and meetings weekly to support smooth executive workflow.
- Maintained office systems, managing hundreds of digital and paper files for quick retrieval and accuracy.
- Screened daily phone calls and inquiries, routing requests efficiently to minimize delays.
- Produced reports, briefing papers, and presentations to support decision‑making and client communication.
- Liaised with clients, suppliers, and staff to ensure timely information flow and issue resolution.
- Recorded minutes during meetings, maintaining clear and organized documentation for follow‑up actions.
Education
Ph.D. - Public And Social Policy
Charles University
Prague01-2027
Master of Arts - Public and Social Policy
Charles University
Prague05-2022
BA Law - Law
International University of Sarajevo
Sarajevo01-2020
Bachelor of Science - Political Science with Philosophy
University of Ghana
Legon, Accra05-2017
High School Diploma -
Adisadel College
Cape Coast, Ghana04-2009
Post Masters Diploma - Business Administration And Management
University of Sorbonne
Paris06-2025
Skills
- Advanced technical proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Power BI) with strong reporting and document‑production skills
- Collaborative and adaptable communicator who builds positive relationships across teams and works effectively with diverse personalities and leadership styles
- Highly organized and operationally efficient, experienced in travel planning, expense processing, event coordination, and managing office logistics
- Strong analytical judgment, skilled in problem‑solving, handling confidential information, making sound decisions, and supporting executives with proactive task prioritization
Accomplishments
- Golden course award in Teaching in Public Policy at the M.A level at Charles University
Certification
- Golden course award in Teaching in Public Policy at the M.A level at Charles University
reading, watching football
Listening to Music
Reading
Watching football
Jogging
Languages
English
Advanced (C1)
Czech
Elementary (A2)
Timeline
Teaching Assistant
Charles University
01.2025 - Current
Amazon-Onsite Associate
Graebel EMEA
07.2023 - Current
Teaching Assistant
Charles University
09.2022 - 02.2023
International Assignment Associate
Graebel EMEA
06.2022 - 07.2023
Warehouse assistant
DHL Jinny
11.2021 - 06.2022
Waiter
Hilton Hotel Prague
09.2021 - 12.2022
Teaching and Research Assistant
University of Ghana
09.2017 - 12.2018
Intern, Paralegal
GRM Law Consult
06.2016 - 08.2016
Intern
Ghana Highway Authority
06.2015 - 08.2015
Intern, Personal Assistant
Twiffo Atti-Morkwa District Assembly
05.2014 - 08.2014
Ph.D. - Public And Social Policy
Charles University
Master of Arts - Public and Social Policy
Charles University
BA Law - Law
International University of Sarajevo
Bachelor of Science - Political Science with Philosophy
University of Ghana
High School Diploma -
Adisadel College
Post Masters Diploma - Business Administration And Management
University of Sorbonne