Stepan Masek
Bustehrad
Summary
More than 20 years of experience in different roles from dealer business in the beginning, through specialist positions, up to leader position with overall responsibility complete commercial execution in relevant region.
Overview
21
21
years of professional experience
Work History
Commercial Leader - Israel, Greece, Cyprus & Malta
Dentsply Sirona
01.2019 - Current
- Developed project budgets and managed production costs.
- Initiated cost-saving initiatives across various areas of operation without compromising quality or service levels.
- Strengthened brand positioning with the development of targeted advertising campaigns and promotional materials.
- Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
- Increased sales revenue by developing and implementing strategic marketing plans tailored to specific countries
- Managed a team of sales professionals, providing ongoing support to dealers in area of responsibility
- Streamlined internal communications between departments, promoting a culture of collaboration and shared goals.
- Directed trade show participation efforts for maximum exposure and return on investment.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Developed pricing strategies that balanced profit margins with competitive positioning, driving sustainable growth.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Negotiated high-value contracts for commercial partnerships, resulting in long-term business relationships.
- Mentored junior staff members by sharing insights on best practices, fostering professional growth within the organization.
- Devised and implemented strategies to create new revenue streams and cut operational costs.
- Improved customer satisfaction ratings by implementing training programs focused on enhancing communication skills within the sales team.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Worked well in a team setting, providing support and guidance.
- Developed strong communication and organizational skills through working on group projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated leadership skills in managing projects from concept to completion.
Product Management and Synergy Leader - CEE
Dentsply Sirona
01.2017 - 01.2019
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Generated reports detailing findings and recommendations.
- Optimized operational workflows by identifying bottlenecks, implementing solutions that led to smoother processes across the organization.
- Developed and implemented customer service policies to enhance satisfaction.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Devised and implemented processes and procedures to streamline operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
CAD/CAM Specialist - CEE
Dentsply Sirona
02.2009 - 01.2017
- Developed and implemented systems to track customer feedback and satisfaction.
- Developed effective improvement plans in alignment with goals and specifications.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Followed all company policies and procedures to deliver quality work.
- Maintained current understanding of market conditions, compliance standards and best practices.
Sales Manager
Henry Schein
05.2003 - 02.2009
- Organized promotional events and interacted with community to increase sales volume.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Communicated product quality and market comparisons by creating sales presentations.
Education
Bachelor of Science - Medical Equipment
First Faculty of Medicine Charles University
Prague, Czechia 04.2001 -
Skills
Team Collaboration
Goal Setting
Effective Communication
Multitasking
Idea Development and Brainstorming
Coaching abilities
Adaptability and Flexibility
Decision-Making
Business Administration
Strategic Planning
Visionary Thinking
Motivating Teams
Analytical Skills
Organizational Skills
Team building
Problem-solving abilities
Timeline
Commercial Leader - Israel, Greece, Cyprus & Malta
Dentsply Sirona
01.2019 - Current
Product Management and Synergy Leader - CEE
Dentsply Sirona
01.2017 - 01.2019
CAD/CAM Specialist - CEE
Dentsply Sirona
02.2009 - 01.2017
Sales Manager
Henry Schein
05.2003 - 02.2009
Bachelor of Science - Medical Equipment
First Faculty of Medicine Charles University
04.2001 -