Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Manager's Assistant
Z&R
Prague, Czechia (Remote)
03.2024 - Current
Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.
Streamlined office workflow by updating record-keeping systems making it easier to track progress on ongoing projects.
Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
Bartender
Pivovar Viktor
CZ Prague, Husitská 72, 130 00 Praha 3-Žižkov
10.2023 - 03.2024
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed strict recipes and drink measurements to minimize product used.
Served high customer volumes during special events, nights, and weekends.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Obtained cash bank and stocked service bar to prepare for operation.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Private Math Tutor
Self-employed
Prague, Czechia (Remote)
08.2022 - 03.2024
Used positive reinforcement, repetition, and review to help students master challenging material.
Supported students with helpful study habits and exam strategies.
Tutored 3 students per week in private sessions using detailed lesson plans.
Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Administrative Assistant
Law Office
Kyiv
06.2021 - 08.2021
Scheduled office meetings and client appointments for staff teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.