Summary
Overview
Work History
Education
Skills
Language
Timeline
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Seyran Ghrdilyan

Prague

Summary


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.


Overview

8
8
years of professional experience

Work History

Content creator

Personal Page
06.2023 - Current
  • As a content creator for my personal page, I capture high-quality photos and reels. I create engaging short-form videos, including a viral 1.4M-view reel, and analyze trends to boost audience engagement.
  • Continuously hone content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
  • Improve community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.

Delivery courier

Bolt Food
03.2022 - Current
  • As a courier for Bolt Food, I delivere orders promptly and courteously, utilizing strong communication skills to ensure happy customers received their meals quickly and in good condition.
  • Develope strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Ensure safe transportation of packages with careful handling and secure storage methods.
  • Demonstrate a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
  • Improve overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner.

Direct Parcel Distribution courier

DPD Group
11.2024 - 07.2025
  • As a courier for DPD Group, I ensured timely and secure deliveries while provided an excellent customer service. I communicated effectively with customers to ensure smooth drop-offs and handled packages with care to maintain quality and satisfaction.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Sales assistant

Clothing store
01.2018 - 06.2022
  • Working in a clothing store I provided an excellent customer service by assisting clients in finding styles that suit them. My strong communication skills helped me to understand clients preferences and needs, and offer tailored recommendations.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Updated product displays regularly, keeping store appearance fresh and appealing.

Education

High School -

Manuk Abeghyan High School No. 3
01.2021

Construction Faculty - undefined

National University of Architecture and Construction of Armenia
01.2022

Skills

  • Customer Relationship Management: Skilled in building strong customer relationships through attentive communication and personalized assistance
  • Multilingual Communication: Fluent in Armenian, Russian, English, and Czech, adept at effectively communicating with diverse clientele to provide exceptional service and support
  • Visual Content Creation: Skilled in photography, reels creation, and video editing to enhance brand presence and engagement on social media
  • Digital photography
  • Multitasking and organization
  • Problem-solving

Language

Armenian (native)
English (B1)
Russian (B1)
Czech (A2)

Timeline

Direct Parcel Distribution courier

DPD Group
11.2024 - 07.2025

Content creator

Personal Page
06.2023 - Current

Delivery courier

Bolt Food
03.2022 - Current

Sales assistant

Clothing store
01.2018 - 06.2022

Construction Faculty - undefined

National University of Architecture and Construction of Armenia

High School -

Manuk Abeghyan High School No. 3

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Seyran Ghrdilyan