SANGIT THAPA
ILAM
Summary
Proven to excel in high-pressure environments, I enhanced guest relations and service quality at Kanyam Sro by efficiently managing multiple tables and ensuring cleanliness. My warm and friendly demeanor, combined with exceptional memory retention, significantly contributed to a cohesive team dynamic and a notable increase in regular customer base.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Kanyam Sro
Czech Republic (Remote)
07.2017 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Communicated with kitchen staff to enable accurate food preparation.
- Checked guests' identification before serving alcoholic beverages.
Education
Bachelor of Arts - Rural Development
Mahendra Ratna Multiple Campus
Ilam,Nepal04.2016
High School Diploma -
Saraswati Higher Secondary School
Ilam, Nepal02.2013
Skills
Order Taking
Cleanliness
Memory retention
Service Quality
Cash Handling
Guest Relations
Warm and Friendly
Reliable and Responsible
High Energy and Stamina
playing musical instrument and singing
I can play indain musical instrument (Harmonium and tabala), and beginner in Guitar.
I can sing nepali, Hindi(indain), some english and some czech song.
I won some local, national and international singing competition.
Languages
Nepali
Native language
Hindi
Upper intermediate
B2
Czech
Elementary
A2
English
Intermediate
B1
Timeline
Restaurant Waiter
Kanyam Sro
07.2017 - Current
Bachelor of Arts - Rural Development
Mahendra Ratna Multiple Campus
High School Diploma -
Saraswati Higher Secondary School