Samuel Abaffy
Customer Service
Brno
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
4
4
Languages
Work History
Service Technician
Decathlon
02.2022 - Current
- Zákaznícky servis, servis bicyklov/lyží/kolobežiek, vytváranie potiskov a gravírovanie, práca s PC programom CoCut/Bartender/Tag Me/ Adobe Ilustrator
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Packer
IKEA
06.2020 - 09.2022
- Práca v sklade
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Sales Assistant
Rebel sport
05.2015 - 08.2015
- Zodpovedný za pomoc zákazníkom s nákupnými otázkami
- Demonštrácia použitia daných produktov ( Fitness )
- Odpovedanie na otázky prostredníctvom telefónu alebo e-mailu
- Zodpovedný za každodennú funkčnosť obchodu
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
General Medicine - General Medicine
Masarykova Univerzita, Lékařská Fakulta
09.2020 - Current
English Certificate C1 -
Ability English Language School Sydney
03.2015 - 05.2015
Gymnasium -
Gymnázium Ladislava Sáru
09.2006 - 05.2014
Skills
- Customer Service
- Technical Support
- Work Documentation
- Project Oversight
- Troubleshooting skills
Birthplace
Brno
Personal Information
- Date of Birth: 1995
- Driving License: Řidičský průkaz
Timeline
Service Technician
Decathlon
02.2022 - Current
General Medicine - General Medicine
Masarykova Univerzita, Lékařská Fakulta
09.2020 - Current
Packer
IKEA
06.2020 - 09.2022
Sales Assistant
Rebel sport
05.2015 - 08.2015
English Certificate C1 -
Ability English Language School Sydney
03.2015 - 05.2015
Gymnasium -
Gymnázium Ladislava Sáru
09.2006 - 05.2014
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