Sameh Awad

Advice to customers, knowledge of the assortment of goods, work with the cash register,
informing customers about current events and discounts, displaying goods,
keeping records of personal sales

October 2019 - until now • 4 years and 10 months
«One club» promoter manager - responsibility for street promoters (under 8 employees)

Supported social media marketing

Mad Prague» event manager - all
responsibility for online and door tickets, compliance with security and
regulations, resolution of customer complaints «Levels» coordinate manger in the Duplex club - sales
tickets, DJs , customer support

Motivated team members

• Cashier service - Communication with customers - Resolving disputes with customers in a professional and pleasant manner - Training of less experienced and new employees Replenishing missing goods - Maintaining cleanliness

• Operational management of the administrative department (cash desk, information desk, goods reception) - Control of preparation and execution of events, compliance with network standards - Securing goods and equipment.

• Work planning and supervision - Creating a schedule for the animation team - Developing a schedule of activities for each day in accordance with changes in the guest segment Checking the timeliness of the planned activities for each day - Coordinating the work of the animation team in serving the guests