Roman Raimund Straub

integration into Accor

focus on Vienna office with Prague and Budapest

3 year mandate with 250 room Holiday Inn Hotel

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

• Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.

• Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs
• pre opening and opening.

• Increased sales revenue by developing and implementing effective sales strategies.

• Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.

• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.