Roman Krichebauer
Prague,10
Summary
Feeling old, when writing my summary.
Started as a pure no-one, responsible for 1st level, 24/7 support of IT services at Skoda Auto Company.
Than I grew up and move to Trask Solutions, and provided 2nd level support of Intranet, eshops and applications based on IBM Websphere at Skoda Auto Company.
Then I moved to the Commerzbank, being a Team Leader of WebSphere team.
Now, As the Head of the CI/CD Department in Prague, I lead teams using DevOps methodologies to manage our CI/CD processes, ensuring efficient and high-quality software releases. I oversee team structures, coordinate support, and work closely with HR to recruit top talent.
Additionally, as an Interim Product Owner working between Prague and Frankfurt, I integrate AI into our software development, driving the implementation of innovative AI use cases to enhance our technological capabilities. This dual role allows me to blend leadership with cutting-edge innovation, advancing our development processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Product Owner
Commerzbank Czech Republic
06.2023 - Current
- Acting as Interim Product Owner to start and drive AI initiative focused on Software Development and Innovations within Key Area of Technology Foundation within Commerzbank AG)
- Direct reporting to CTO and relevant Board members
- Delivered market-leading products, ensuring alignment with overall business strategy and customer needs. (GitHub Copilot, AI chat)
- Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.
- Successes: Delivery, positive feedback, significant and measured value of used AI use cases
- Biggest challenges: define the scope, find relevant people, act within internal processes and policies
- Fackups: partial underestimation internal politics and way of doing, my wife was not happy, that I sit on 2 positions
Chapter Lead
Commerzbank Czech Republic
07.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Successes: 2019 - 6 direct reports, 2024 - 38 direct reports, 10 promotions of my direct reports have been promoted to leadership roles, very low attrition rate
- Challenges: Keep the team spirit when majority of the people are working from home, hiring ``right`` people
- Fuckups: 3 people ended in probation period
Infrastructure Engineer and Team Lead - WebSphere
Commerzbank AG
09.2017 - Current
- Lead of WebSphere Team in Prague, part of the CI/CD Cluster under the Commerzbank strategy Campus 2.0
- Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
- Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
- Developed custom automation scripts for routine tasks to save time and reduce manual errors in daily operations.
System Engineer
Trask solutions a.s.
12.2014 - 08.2017
- System Specialist for middleware, especially IBM WebSphere Family product.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
Service Desk, IT Specialist
T-Systems Czech Republic a.s.
06.2010 - 11.2014
- Delivered help desk support for regional and global users and worked with global service desk team to address repeat issues.
- Gathered and compiled technical support documentations for training service desk and field engineers.
- Enhanced customer satisfaction by addressing and resolving service desk tickets in a timely manner.
- Actively participated in cross-functional projects and initiatives to streamline service desk operations and enhance user experience.
Education
Master of Science - Mental Coaching in Sport And Business
Newton University
Prague06.2025
Skills
- Data-driven decision-making
- Strategic Visioning
- Agile frameworks
- Roadmap development
- Staff Management
- Budgeting and Allocation
Certification
- IBM Certified System Administrator - WebSphere Application Server Network Deployment V8.5.5 and Liberty Profile
- IBM Certified Associate Administrator - Security QRadar SIEM V7.2.8
- Certified Product Owner, Commerzbank AG
Languages
Czech
Native language
English
Advanced
C1
German
Elementary
A2
Personal Information
Ask me directly, if interested.
What I am doing to prevent burnout?
Enjoying my time with family (wife and daughter), love sport (football, jogging, cycling, badminton) and travel.
Also I am taking care of our cottage, which is mainly weekend time, so that the stress level from daily business is reduced well.
I am still playing FIFA on my Play Station , started by 1997.
And I love coffee.
Timeline
Senior Product Owner
Commerzbank Czech Republic
06.2023 - Current
Chapter Lead
Commerzbank Czech Republic
07.2019 - Current
Infrastructure Engineer and Team Lead - WebSphere
Commerzbank AG
09.2017 - Current
System Engineer
Trask solutions a.s.
12.2014 - 08.2017
Service Desk, IT Specialist
T-Systems Czech Republic a.s.
06.2010 - 11.2014
Master of Science - Mental Coaching in Sport And Business
Newton University
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