Roman Janulek
ServiceNow Application Developer
Příbor
Summary
Experienced IT professional with 20 years in the field, specializing in integration and ServiceNow. Managed high-profile projects at Tieto, ICZ, and GuideVision, and established GuideVision's Ostrava office. Known for driving innovation, enhancing customer experiences, and leading high-performing teams. Expert in ServiceNow integration, delivering streamlined processes and efficiency improvements. Committed to staying ahead in technology and market trends. Proven leader and results-driven expert.
Overview
19
19
years of professional experience
15
15
years of post-secondary education
15
15
Certifications
3
3
Languages
Work History
Office Manager
GuideVision, S.r.o.
03.2023 - 12.2023
- Repainted, refurbished and rebuilt the 180m2 office space together with team
- Arranged all necessary service providers
- Responsible for daily run of office and supplies
Team Leader
GuideVision, S.r.o.
01.2022 - 12.2023
- Responsible for 18 people in my team
- Acted as a bridge between the company and the team
- Leading my team through all company's processes, KPI evaluations, promotions, personal issues etc.
ServiceNow Technical Consultant
GuideVision, s.r.o.
11.2018 - 11.2023
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Acted as a tech leader in group projects, delegating tasks and providing feedback.
- Skilled at working independently and collaboratively in a team environment.
- Built strong relationships with customers through positive attitude and attentive response.
- Responsible for internal education e.g. trainings, workshops, presenting at conferences, business owner of the javascript scripting training course...
Java Software Developer
ICZ a.s
07.2016 - 10.2018
- Working with GWT, SmartGWT, Spring, and IBM Informix database
- Reviewed code and debugged errors to improve performance.
- Collaborated in team-based, Agile environment to accomplish objectives by deadlines.
- Participated in requirements gathering and design development meetings.
Software developer
Tieto Czech s.r.o
10.2010 - 06.2016
- Started as a PHP developer (2 years), finshed as a Java developer (4 years)
- Experience with Atlassian JIRA, Atlassian Confluence, SVN, GIT, KnowledgeTree, Jenkins, Archiva, and Testlink
- Experience with methodologies: Scrum, Kanban, and Scrumban
- Became an Integration specialist
Programmer
Art of production
01.2009 - 08.2010
- Creation of statistics application integrated into FLEX kiosk application for Agrobio Opava, s.r.o.
- PC assembling and distribution to Hornbach and Bauhaus over the Czech Republic.
- Customization of editorial systems for websites and e-shops
- Management of 120 domains
Website and database administrator
R.a. Prima
06.2005 - 07.2007
- Creation and administration of website www.rkprima.cz
- Design and development of the MySQL database, flash banners, estate auction system...
IT support
Rollservice a.s
07.2004 - 08.2004
- Part-time job
- PC repairs and property cataloging (PCs, Printers,Laptops)
- IT support
Education
No Degree - Education in IT For Elementary And High Schools
University of Ostrava, Pedagogical Faculty
Ostrava 04.2001 - 04.2010
High School Diploma -
Palackého 50, Nový Jičín
Nový Jičín, Czech Republic 04.2001 - 04.2007
Skills
ServiceNow
undefinedCertification
Partner Pre-sales Specialization: Now Platform, ServiceNow, 2022
Timeline
Office Manager
GuideVision, S.r.o.
03.2023 - 12.2023
Team Leader
GuideVision, S.r.o.
01.2022 - 12.2023
ServiceNow Technical Consultant
GuideVision, s.r.o.
11.2018 - 11.2023
Java Software Developer
ICZ a.s
07.2016 - 10.2018
Software developer
Tieto Czech s.r.o
10.2010 - 06.2016
Programmer
Art of production
01.2009 - 08.2010
Website and database administrator
R.a. Prima
06.2005 - 07.2007
IT support
Rollservice a.s
07.2004 - 08.2004
No Degree - Education in IT For Elementary And High Schools
University of Ostrava, Pedagogical Faculty
04.2001 - 04.2010
High School Diploma -
Palackého 50, Nový Jičín
04.2001 - 04.2007
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