RAYMOND LUDENDORFF
Alexandria
Summary
Dynamic and results-driven Director of Networks & Unified Communications with over 20 years of experience at Radio Free Europe/Radio Liberty. Adept at directing enterprise networks' architectural design, implementation, and operations across 29 countries. Expertise in managing voice, data, and video networks, supporting strategic initiatives, and leading cross-functional teams. Proven track record of optimizing network performance, ensuring compliance, and enhancing security posture. Highly skilled in vendor negotiation, network troubleshooting, and implementing innovative solutions to drive efficiency and achieve corporate objectives.
Overview
28
28
years of professional experience
Work History
Network Analyst
UNISYS
- Coordinated with vendors for hardware maintenance and upgrades, negotiating favorable terms to meet budgetary constraints while maintaining system reliability.
- Resolved connectivity issues for end-users through troubleshooting and implementing solutions.
- Managed development, deployment and training of RTS system and internal systems suite.
- Wrote ad hoc tools and patches to resolve recurring production problems.
Sr. Network Engineer
NWHL
- Led planning and technical design activities for routine operations and special projects.
- Monitored network activities to quickly detect and resolve operational and security issues.
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Standardized processes and procedures for network maintenance and configuration changes, reducing errors and streamlining operations.
System Analyst
USAF
Director of Network & Telecom
Radio Free Europe/Radio Liberty
10.1996 - Current
- Directing architectural design and operations of enterprise networks spanning 26 countries, ensuring robust and scalable infrastructure
- Overseeing design and implementation of voice, data, and video networks, ensuring seamless communication and operational efficiency
- Manage day-to-day operations of network infrastructure across multiple geographic locations, including U.S
- And European VSAT sites
- Administering resources and processes for delivering comprehensive network support, including installation, customization, documentation, troubleshooting, and maintenance
- Supporting the Chief Technology Officer in planning and managing data network initiatives, aligning with corporate and strategic objectives
- Delivering oversight for daily operations of MPLS/WANs and LANs, ensuring optimal performance, reliability, and compliance with best practices
- Governing the design, support, maintenance, and documentation of network infrastructure, minimizing downtime and maximizing availability
- Providing expert technical assistance to internal teams and external stakeholders, resolving complex network issues promptly and efficiently
- Leading efforts in troubleshooting network problems, identifying root causes, and implementing effective solutions to minimize downtime and enhance network performance
- Successfully administering and negotiating contracts with suppliers, maintaining effective relationships with department managers, customers, and vendors
- Ensuring efficient implementation of solutions and coordinating technology platforms across departments to increase team efficiency
- Leading planning and analysis for local and wide area networks, recommending products and technologies for optimal performance
- Managing overall network security, configurations, monitoring, and incident response, providing timely forensic analysis to contain and investigate breaches
- Leading network design, implementation, and support for Cisco products, enhancing network infrastructure and security with CUCM architecture and various Cisco solutions
- Leading and mentoring a team of network engineers and support staff, providing guidance, training, and professional development opportunities
- Encouraging a culture of continuous improvement, innovation, and excellence within the network operations team
Education
Computer Information Systems -
Strayer University
Washington, DC01.1993
Skills
- NETWORK INFRASTRUCTURE MANAGEMENT
- NETWORK ARCHITECTURE DESIGN
- SYSTEM INSTALLATION & CONFIGURATION
- IP NETWORKING & ROUTING PROTOCOLS
- DATA CENTRE BUILDING
- UNIFIED COMMUNICATIONS
- BUDGET PLANNING AND COST OPTIMIZATION
- VENDOR NEGOTIATION
- NETWORK SECURITY
- PROJECT MANAGEMENT
- INCIDENT/SECURITY ISSUES RESOLUTION
- CONTINUOUS IMPROVEMENT
- TECHNICAL TROUBLESHOOTING
- REGULATORY COMPLIANCE
- NETWORK SECURITY AND DDOS MITIGATION
- BUSINESS CONTINUITY AND DISASTER RECOVERY PLANNING
- PEOPLE MANAGEMENT
- Network Troubleshooting
Careercontour
Radio Free Europe/Radio Liberty, Prague, Czech Republic, Director of Network Operations, 10/01/96, Present, Network Analyst, Sr. Network Analyst, Network Engineer, Network Engineering Manager, Director of Network and Unified Communications, Directing architectural design and operations of enterprise networks spanning 26 countries, ensuring robust and scalable infrastructure., Overseeing design and implementation of voice, data, and video networks, ensuring seamless communication and operational efficiency., Supporting the Chief Technology Officer in planning and managing data network initiatives, aligning with corporate and strategic objectives., Delivering oversight for daily operations of MPLS/WANs and LANs, ensuring optimal performance, reliability, and compliance with best practices., Governing the design, support, maintenance, and documentation of network infrastructure, minimizing downtime and maximizing availability., Providing expert technical assistance to internal teams and external stakeholders, resolving complex network issues promptly and efficiently., Successfully administering and negotiating contracts with suppliers, maintaining effective relationships with department managers, customers, and vendors., Ensuring efficient implementation of solutions and coordinating technology platforms across departments to increase team efficiency., Leading planning and analysis for local and wide area networks, recommending products and technologies for optimal performance., Managing overall network security, configurations, monitoring, and incident response, providing timely forensic analysis to contain and investigate breaches., Leading network design, implementation, and support for Cisco products, enhancing network infrastructure and security with CUCM architecture and various Cisco solutions., Leading and mentoring a team of network engineers and support staff, providing guidance, training, and professional development opportunities., UNISYS, Washington, DC, Network Analyst, NWHL, Birmingham, UK, Sr. Network Engineer, USAF, Edwards, California, System Analyst
Coursestrainingsmemberships
- Completed 18 Credits for CIS Degree at Strayer College, Washington, DC
- Member of RIPE & Member of Czech NiX
- Securing E-Commerce with PKI and Digital Certificates, Fairfax, VA
- VeriSign Certified Administrator, Washington, DC
- CyberCorp, Baltimore, MD
- Cisco CCNA/CCNP/CCSP, Chicago, IL
- CUCM/Cisco Call Manager Boot Camp, San Francisco, CA
- Cisco UCSAE, Miami, FL
- National Security Agency - INFOSEC
- Member of Computer Security Institute, CA
- Managing People, Module (A/B), Prague, CZ
- Management Development Program, Module (B), Prague, CZ
- PRINCE-2 Project Management, Prague, CZ
Keyleadershipexcellence
Spearheaded design, implementation, and operations of voice, data, and video networks across 26 countries. Supported the Chief Technology Officer in planning and coordinating data network initiatives and policies., Successfully administered and negotiated contracts with suppliers, ensuring optimal service delivery and cost-efficiency., Expert at overseeing the resources and processes for network support, including design, installation, customization, documentation, troubleshooting, maintenance, and technical assistance. Governs the design, support, maintenance, and documentation of network infrastructure to minimize downtime and maximize availability., Successfully navigated data streaming and voice/video/broadcasting connectivity technologies. Coordinated technology platforms to achieve corporate and strategic objectives.
Languages
English
Native language
English
Proficient
C2
Timeline
Director of Network & Telecom
Radio Free Europe/Radio Liberty
10.1996 - Current
Network Analyst
UNISYS
Sr. Network Engineer
NWHL
System Analyst
USAF
Computer Information Systems -
Strayer University
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