Ray Martin
Rowlett
Overview
2
2
years of professional experience
Work History
Sales Representative
Global Exchange Vacation Club
10.2023 - 07.2024
- Continuously met or exceeded personal performance targets, earning recognition as a top-performing Timeshare Sales Representative within the organization.
- Worked through objections everyday like the infamous, "Let think about it."
- Found a product the customer was satisfied with. Even when they didn't know what they wanted.
- Developed comprehensive knowledge of resort amenities, services, and local attractions to better assist clients in decision-making processes.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Property Manager
Big Bass Ranch LLC
10.2022 - 05.2024
- Manage a short-term vacation rental, overseeing all aspects of property operations and guest services across multiple online platforms.
- Conduct online marketing and promotional activities, successfully attracting guests and maintaining a 4.7-star rating, through excellent service and hospitality.
- Handle guest inquiries, bookings, and communications, ensuring a seamless experience from reservation to check-out.
- Coordinate property maintenance and housekeeping services, ensuring the property is always in optimal condition for guests.
- Monitor reviews and feedback, responding proactively to enhance guest satisfaction and drive repeat bookings.
- Utilize various online platforms (e.g., Airbb, VRBO, Expedia.) to manage listings, optimize visibility, and streamline booking processes.
- Maintained "Superhost" status on multiple platforms for over 1 year.
Education
BBA - Finance
Baylor University
Waco, Texas12-2028
High School Diploma -
Excell High School
Minnetonka, MN 55305, USA12-2023
Skills
Overcoming Objections
Maintaining Customer Retention
Driven Self-Starter
Online Marketing and
Advertising
Upselling and Cross Selling
Social Media Page Management
Customer service-focused
Booking/Reservation
Management
Online Listing Optimization
Clear Communication
Timeline
Sales Representative
Global Exchange Vacation Club
10.2023 - 07.2024
Property Manager
Big Bass Ranch LLC
10.2022 - 05.2024
BBA - Finance
Baylor University
High School Diploma -
Excell High School
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