Raphael BELEI

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Handled 25-40 calls per day to address customers inquiries and concerns
• Carried out day-day-day duties accurately and efficiently. Communicating multiple time with plants managers and carriers
• Maintained energy and enthusiasm in fast-paced environment.
• Identified issues, analyzed information and provided solutions to problems.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Served customers and followed outlined steps of service.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Drove operational improvements which resulted in savings and improved profit margins

• Processingmonthly about 800-1500 Purchase and Non purchases orders invoices and 100 credit notes and memos
• Daily communication with client, provide support and resolve problem
• Active participation to process improvement and optimization
• Carried out day-day-day duties accurately and efficiently.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement
• Actively listened to customers' requests, confirming full understanding before addressing concerns

Processed an important volumes of invoices

• Made payment and maintain payment records
• Managing expenses and assistant finance accountant in reconciliation process
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.
• Served customers and followed outlined steps of service.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Processed about 1000 invoices and 150 pay runs a month,300 expenses
• Managed about 300 employees expenses and handle the payments and assistant finance accountant in reconciliation process
• Applied customer payments to accounts on day of receipt.
• Reconciled client accounts to facilitate compliant, timely and accurate payments.
• Delighted customers by researching, analyzing and responding to billing inquiries quickly.
• Processed accounts payable through oracle platform.
• Balanced accounts associated with accounts payable process.
• Assisted employees with filling out expense reports.
• Created, balanced and maintained prepaid, fixed assets.
• Prepared schedules and analyses to support finance function.

• Payroll, ADP (SSC)
• Taking over from France multiple tasks, participating in transitions and hand over
• Accurately managing over 1500 pay slips for complex chemical company, calculate employees vacations, quarterly and yearly bonus
• Management payment, setting up contracts, ending contracts, Closing accounts, Reconciliation accounts with local authorities, Actively communicating with Management

• Technical assistance to Marketing team, providing key data for market analysis and targeting new opportunities; Reporting to management; Monthly index with important indicators
• Completed spreadsheets on specific data tracking vectors for upload to central project database.
• Complied with market research best practices and appropriate ISO guidelines during research testing.
• Ordered and organized study materials in collaboration with mailing vendors and providers.
• Participated in project status update meetings, keeping stakeholders apprised of ongoing data collection efforts and preliminary results.
• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.