Ram HAMZE

• Delivered excellent customer service in a fast-paced dining environment
• Took and processed orders, managed payments, and ensured guest satisfaction
• Prepared a variety of hot and cold beverages, maintaining quality and presentation standards
• Maintained cleanliness and organization of the dining and barista areas
• Supported team coordination during peak hours and trained new staff

• Assisted in organizing travel itineraries, including flights, accommodation, and excursions for clients
• Provided customer service support by responding to client inquiries via email and phone
• Helped update and manage booking systems and internal databases
• Participated in marketing tasks such as preparing promotional materials
• Supported the team in planning group tours and handling logistics
• Gained practical experience in client communication, administrative duties, and travel planning

• Remotely managed operations for a private clinic with 4 doctors and supporting staff
• Prepared and maintained monthly financial reports, tracked expenses, and issued invoices
• Coordinated schedules, patient flow, and supply needs to ensure smooth clinic operations
• Handled payroll calculations and monitored clinic budget and cost efficiency
• Communicated regularly with medical staff to address administrative and operational issues
• Demonstrated leadership, organization, and accountability while managing duties alongside full-time university studies