Rakan Tugouth
Quality Analyst | Strategic Partnerships & Market Analysis
Prague,Czechia
Summary
Strategic and results-driven professional with a unique blend of top-tier corporate rigor and hands-on entrepreneurial execution. Proven ability to drive growth, optimize operations, and ensure quality at scale, from scaling a venture to consistent sell-outs to safeguarding compliance in a global tech environment. Leverages strong analytical and cross-functional leadership skills to deliver measurable results across business functions.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Quality Analyst
Amazon
07.2024 - Current
- Safeguard brand integrity and ad revenue for key Arabic-speaking markets (KSA, UAE, Egypt) by conducting rigorous quality audits, enforcing policy compliance, and consistently exceeding targets with a 98.5% accuracy rate.
- Translate data into strategic action by providing targeted QA insights to program managers, directly contributing to a ~15% reduction in critical errors and enhancing data dashboard functionality for 3+ program teams.
- Champion quality standardization by leading calibrations with internal quality analysts and external vendor moderators, bridging critical SOP gaps and reducing audit discrepancies by 20% to ensure consistent policy application.
Co-Founder & Operations Lead
Bonfire
03.2023 - 06.2024
- Launched and scaled an outdoor experience brand from concept to over 20 sell-out events, mastering end-to-end logistics, vendor management, and guest experience for groups of 15-50.
- Spearheaded business development and marketing, driving customer acquisition through targeted social media and 3 key strategic partnerships that established a dominant local market presence.
- Owned all operational and financial outcomes, managing budgeting, contracts, and execution to consistently deliver high-margin events while maintaining exceptional guest satisfaction.
Business Development Consultant (Part-time)
Kidstoria Preschool & Kindergarten
05.2021 - 02.2023
- Orchestrated a strategic growth initiative that forged partnerships with 10+ local schools and parenting networks, directly driving a 25% increase in student enrollment.
- Designed and launched a portfolio of 12+ bilingual STEM and cultural workshops, a key factor in boosting parent satisfaction and retention by over 30%.
Education
Bachelor of Arts - International Relations & Diplomacy
Anglo-American University
Prague, Czechia 04.2001 -
Skills
Data Analysis
undefinedTimeline
Quality Analyst
Amazon
07.2024 - Current
Co-Founder & Operations Lead
Bonfire
03.2023 - 06.2024
Business Development Consultant (Part-time)
Kidstoria Preschool & Kindergarten
05.2021 - 02.2023
Bachelor of Arts - International Relations & Diplomacy
Anglo-American University
04.2001 -