Rahul Puvvula
Brno
Summary
Experienced and multilingual Senior Mechanical Engineer with a strong background in engineering and technical skills. Evaluates technical bids, optimizes work processes, and assesses capabilities such as quality assurance and operational costs. Recognized for exceptional problem-solving abilities, active listening skills, and proficiency in mathematics. Demonstrates leadership qualities, effective time management, and a collaborative approach to teamwork. Committed to providing excellent customer service through clear and concise communication. Proficient in planning, conceptualizing, and creating mechanical designs for innovative products. Adept at developing testing processes and conducting validation to produce functional prototypes for beta testing and customer demonstrations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Support Specialist
AT&T
11.2022 - Current
- Achieving high customer satisfaction by serving as the initial point of contact for addressing requests, problems, and issues at AT&T
- Employed inquisitive approach to problem-solving, utilizing qualifying inquiries to develop research-driven solutions for various obstacles
- Identified and reported bugs and errors in flows, tools, and processes to enhance process efficiency for B2C and B2B.
- Configuring and troubleshooting internet connectivity solutions, including routers, firewalls and VPN's
- Implementing security measures to protect the clients network infrastructure from cyber threats and unauthorized access
- Successfully diagnosed and fixed problems related to a variety of network interface devices such as Routers, Network terminals, Switches,
Access Points and Servers.
Mechanical Assembler
Perso MB S.R.O.-Cube Bikes
02.2022 - 10.2022
- Assembled and disassembled mountain, trekking, racing, and e-bikes from groups of components and completed simple repairs
- To collect and analyst data and information in order to estimate costs associated with manufacturing a product
- Works proactively towards cost target objectives in collaboration with others
- Evaluated cost estimates for various production processes and tooling, proposing viable options.
- Ensured tools were well-maintained and organized, maximizing efficiency during daily tasks.
- Mentored junior mechanics, sharing expertise in bicycle repair techniques and best practices.
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
Associate Sales Representative (Part time)
Universal Business Systems
10.2018 - 03.2020
- Motivated, trained, and guided new sales members to problem-solve technical difficulties of clients
- Established sales goals by forecasting annual sales quotas and projected new sales of existing and new products
- Selected to manage USA-based clients and noted for reaching and maintaining excellent long-term relationships with clients
- Trained and gained expertise in utilizing itinerary building platforms, such as Global Distribution Systems (GDS).
Manufacturing Engineer ( Senior Mech Eng.)
Taurus Value Steel and Pipes
01.2015 - 02.2018
- Managed and supervised several production equipment and technical employees responsible for precision tube mills, EOT cranes and operators, hydraulic and pneumatic systems
- Cloud based simulations and FMEA analysis for further case study and development
- Troubleshot a wide range of automated robotic, pneumatic, hydraulic, DC, and servo drive motors as well as PLC systems
- Administered the Total Plant Management (TPM) system in coordination with other organizational leaders
- Commissioned erection of steel coil slitting production line, tube manufacturing mills, and continuous strip and pipe galvanizing lines
- Costing and budget analysis on commodities such Lathe and milling machining, plastics, casting, injection moulding, forging and sheet metal ( Automotive Grade )
- Collaborated with team members in Technical Bid Evaluation (TBE), work processes, and accessing capabilities, including quality and operational costs
- Executed and coordinated projects for clients in several sectors, including automotive and solar industry
- Facilitated continuous improvement of supplier and product performance through B2B interaction with clients in contemporary quality assurance processes
- Utilise cost methodologies and tools and appropriate software models and packages to prepare and maintain reliable and accurate data
- Prepare cost and expenditure statements, reports and other necessary documentation at regular intervals to share with others in the business such as other buyers and commercials
- Gather proposals, specifications and related documents and liaise with stakeholders in order to convert specifications to cost estimates for new and current products.
Education
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technical University
Hyderabad, IndiaMaster of Science - Mechanical Engineering, Production Technology
Riga Technical University
Riga, Latvia03.2021
Skills
- Technical Troubleshooting
- Remote IT Implementation
- Cisco Networking
- Computer Networking
- PC networking
- CRM Integration
- Salesforce expertise
- MS Office
- SolidWorks Proficiency
- Six Sigma
- Project Management
- CAD
Professional Highlights
- Fluent in enabling strong communications with clients and team members.
- Awarded Employee of the year 2023 at AT&T
- Obtained a master's degree in Mechanical Engineering with a capstone project focusing on precision tube mill technology.
- Managed production equipment and manufacturing and technical staff team working on tube mills, EOT cranes precision tube manufacturing mills, several Industrial & mechanical hydraulic and pneumatic systems.
Certification
- Cisco Certified Network Associate (CCNA)( LinkedIn Learning )
- Lean Six Sigma
- AUTO CAD
- Solid works ( Linkedin Learining )
Timeline
Technical Support Specialist
AT&T
11.2022 - Current
Mechanical Assembler
Perso MB S.R.O.-Cube Bikes
02.2022 - 10.2022
Associate Sales Representative (Part time)
Universal Business Systems
10.2018 - 03.2020
Manufacturing Engineer ( Senior Mech Eng.)
Taurus Value Steel and Pipes
01.2015 - 02.2018
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technical University
Master of Science - Mechanical Engineering, Production Technology
Riga Technical University
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