Quoc Trung Bui

• Scheduled service calls according to customer location and urgency of need.
• Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
• Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

X-ray: Carestream Health, GMM

Robotic Assisted surgery: CMR - system Versius

Contrast injection: Bracco Imaging

Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.