MS Office
Petr Rezek
Sales Director
Smirice,521
Summary
Accomplished Sales Director at Farmet a.s., adept in business development and planning, with a proven track record of building high-performing teams and boosting sales revenue through strategic initiatives. Skilled in networking and fostering long-term relationships, I excel in operations optimization and delivering exceptional customer service, ensuring client satisfaction and loyalty.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Sales Director
Farmet A.s.
06.2024 - Current
- Hired, trained and built high-performing team of sales representatives.
- Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Executive Director
Farmet OFT Kenya Ltd.
06.2024 - Current
- Establishment and management of a service and sales company based in Mombasa.
- The purpose is to improve the quality of service including the creation of a local spare parts warehouse.
- Other activities include business support and marketing services.
Customer Service Director
Farmet A.s.
11.2017 - 05.2024
- Managing complete customer service department.
- Leading a team of managers, technicians and other specialists.
- Creating strategies of service assuring to each individual customer.
- Preparing service contracts, design structure of worldwide service centers.
- Responsibilty for assembling and setting supplied technologies into operation.
- Responsibilty for customer and internal trainings.
- Participation in business meetings. Technical support of the business.
Head of Service Department
Farmet A.s.
01.2013 - 12.2016
- The management of customer service.
- The organization of commissioning, warranty and post-warranty services, spare parts assuring .
- The communication with external service partners in international markets. The transmitting of feedbacks to the company
Sales Manager
Farmet A.s.
07.2011 - 12.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Responsible for sales at the given territory.
Project Quality Manager
Continental Automotive
09.2010 - 06.2011
- Problem solving (8D report, 5 why Ishikawa)
- KPI
- Quality assuring on project
Education
Master of Science - Politology - African Studies
University of Hradec Kralove
Hradec Kralove 04.2001 -
Bachelor of Science - Political Science
University of Hradec Kralove
Hradec Králové, Czechia 04.2001 -
No Degree - English Language, City And Guilds Certificate
Grammer School
Hradec Králové, Czechia 04.2001 -
Graduation - General Mechanical Engineering
Secondary Technical School
Hradec Králové, Czechia 04.2001 -
Skills
Sales strategies
Software
Atlassian™ Software (Jira™ and Confluence)
SAP
Languages
English
Advanced (C1)
Russian
Upper intermediate (B2)
Spanish
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionTeam Building / Company RetreatsTimeline
Sales Director
Farmet A.s.
06.2024 - Current
Executive Director
Farmet OFT Kenya Ltd.
06.2024 - Current
Customer Service Director
Farmet A.s.
11.2017 - 05.2024
Head of Service Department
Farmet A.s.
01.2013 - 12.2016
Sales Manager
Farmet A.s.
07.2011 - 12.2012
Project Quality Manager
Continental Automotive
09.2010 - 06.2011
Master of Science - Politology - African Studies
University of Hradec Kralove
04.2001 -
Bachelor of Science - Political Science
University of Hradec Kralove
04.2001 -
No Degree - English Language, City And Guilds Certificate
Grammer School
04.2001 -
Graduation - General Mechanical Engineering
Secondary Technical School
04.2001 -
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