Deployment
Djordje Maletic
+381 65 5177740
Brno,Czech Republic
Summary
Configuration management professional with deep knowledge in system setup, software deployment, and process optimization. Proven track record in driving efficiency, ensuring compliance, and maintaining system integrity. Strong collaborator, adaptable to changing needs, and consistently delivers reliable results. Proficient in troubleshooting, technical documentation, and cross-functional teamwork.
Experienced Rollout Project Manager with a proven track record of successfully implementing retail solutions. Led a team in the installation and integration of the uniCode ECR system "Euro Shop" at 61 gas stations within a tight timeframe. Demonstrated expertise in project management, data migration, and team leadership.
Overview
17
17
years of professional experience
24
24
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Configuration Specialist for Workstation's W10/11
UniCODE Systems S.r.o.
Brno, Czech Republic
06.2024 - Current
- Preparation, updating of reference images for different types of HW (deployment)
- Setting up the operating system Windows 10/11 (Pro IoT)
- Setting up local security policies (GPO) and WIN registries as required
- Incorporation of changes (audit, vulnerability scan)
- Writing Power Shell scripts for Windows automation process and for various installer's, creating batch files
- Creating documents and manuals and knowledge base.
- Collaborated with cross-functional teams to ensure proper implementation of configuration changes.
Logistics Coordinator
STRIEBICH Spedition GmbH
Muggensturm, Germany
06.2023 - 06.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Support Technician /Business Owner (co-founder)
AUTOMATICA-NS Doo
Novi Sad, Serbia
10.2019 - 02.2023
- The 1st level of on-site and remote support for retail branches 'LIDL Serbia DOO' as a subcontractor for 'ACTUAL I.T.' Slovenia
- SW and HW troubleshoot and on-site resolution independently as well as with the support of the LIDL IT department
- Performed on-site HW repair including replacement, configuration and programming according to client's specifications
- Demonstrated expertise in LAN, WLAN, and WAN configurations for seamless connectivity
- Installation, Support and Service for Desktop, Notebook and Workstation's
- Trained users on how to operate components and systems.
Support Specialist/Customer Support 1st and 2nd L
2D Soft DOO
Novi Sad, Serbia
03.2020 - 05.2021
- Managed on-site and on-site installation process
- Installation and maintenance in-house retail system solution ("Garson") in HORECA division
- Optimized use of support tools and resources to reduce waste and increase productivity.
- Simplified user guides and FAQ sections, making it easier for customers to find solutions independently.
- Assisted in deployment of software updates to improve system functionality and user experience.
- Leading a team of 8 employees in the installation, service and support department
- Use of internal ticketing software for procurement and invoicing
- Processing reports, customer communications and installation planning
- Collaborated with cross-functional teams to develop and implement effective support strategies.
IT Operations Manage/HD Manager
GiA Technology Doo
Novi Sad, Serbia
09.2013 - 03.2020
- Managed IT department with 7 employees, overseeing operations in centers Novi Sad, Belgrade and Niš
- Leveraging various web-based and on-site ticketing tools to optimize customer support
- Manage ECR retail systems for major fuel companies to ensure smooth operations
- Responsible for implementing contracts, meeting SLAs and managing inventory
- Installation and maintenance of tank level gauges OPW SiteSennel Integra 100, OPW SiteSennel iTouch Console, OPW SiteSennel Nano Console, Gilbarco Veeder Root TLS 2, TLS 300, TLS 350 and TLS 450 tank gauges
- Management of ECR retail systems (electronic cash register) at EKO Hellenic, OMV Srbija
- TCP/IP Protocols and Computer Network, Windows Operating System, IP Phones protocol, Microcontrollers (DOMS), HW Maintenance, SW Maintenance, maintenance of fiscal printers, Maintenance of tank level gauges (probes) and all related equipment for industry as well as installation of the MicroTik and UBQT Nanostation network configuration
- Controlled costs to keep business operating within budget and increase profits.
IT Service Technician
Rohe Serbia Doo
Novi Sad/Belgrade, Serbia
07.2008 - 09.2013
- Installaon, maintenance and service of PC equipment at gas stations (OMV, Lukoil, EKO Hellenic, MOL, etc.), including hardware and software, local network, POS/BOS Retail solutions
- Service and maintenance of fiscal printers and peripheral devices (barcode readers, card terminals, etc.)
- Installaon and maintenance of tank level gauges (Hectronic, OPW), Gilbarco Veeder Root TLS 2, TLS 300, TLS 350 and TLS 450 tank gauges
- DOMS (Microcontroller)
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
High School Diploma -
Sabraćajna Škola PINKI
Novi Sad, Serbia 09.1997 - 07.2021
Skills
- POS AND RETAIL SYSTEMS
- REMOTE AND ON SITE PROBLEM SOLVING
- COMMUNICATION PROTOCOLS
- FUEL DISPENSERS
- TANG GAUGES
Drivinglicense - Categories
B C D E
Personal Information
- Date of Birth: 17.8.1982.
- Married, two daughters
Certification
Gilbarco Veeder Root TLS450, GVR Europe
Software
Power Shell scripting
Timeline
Configuration Specialist for Workstation's W10/11
UniCODE Systems S.r.o.
06.2024 - Current
Logistics Coordinator
STRIEBICH Spedition GmbH
06.2023 - 06.2024
Support Specialist/Customer Support 1st and 2nd L
2D Soft DOO
03.2020 - 05.2021
Support Technician /Business Owner (co-founder)
AUTOMATICA-NS Doo
10.2019 - 02.2023
IT Operations Manage/HD Manager
GiA Technology Doo
09.2013 - 03.2020
IT Service Technician
Rohe Serbia Doo
07.2008 - 09.2013
High School Diploma -
Sabraćajna Škola PINKI
09.1997 - 07.2021
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