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I am passionate about guest satisfaction and skilled in both technical and interpersonal areas. During my time at Wellness Hotel Step and Louda Auto, I developed expertise in guest relations and HTML. I excelled in managing reservations and contributing to mobile app development, earning recognition for my initiative and strong communication skills.
I take pride in providing excellent customer service and ensuring guest satisfaction. Whether handling reservations, assigning rooms, or managing payments, I approach every task with flexibility and dedication. I'm highly organized and familiar with travel planning software, making me an effective multitasker.
With a strong background in customer relations and administrative support, I strive to make every guest interaction pleasant and seamless. From check-ins to check-outs, I ensure processes run smoothly and guests feel welcomed. My goal is always to leave a positive, lasting impression.
In my role as a IT Intern, I gained hands-on experience in IT support and troubleshooting. I contributed to project success through problem-solving, clear communication, and system enhancements during my internship.
As an energetic and tech-savvy individual, I enjoy solving problems and working collaboratively. I have practical experience in programming and network fundamentals, as well as troubleshooting and software installation. I’m committed to using these skills to achieve meaningful results and support dynamic team environments.
I have been playing EA video games since I was old enough to hold a controller, exploring all platforms from Xbox 360 and Xbox One to PlayStation 4, PlayStation 5, and PC. My passion started with FIFA, like many others, but later expanded to NHL, Madden, The Sims, and most recently, Star Wars Jedi.
Born and raised in the Czech Republic, I have developed strong English proficiency, IT knowledge, and communication skills, which I believe make me a great fit for this position.