Summary
Overview
Work History
Education
Skills
Video games, Football, Travelling
Languages
Timeline
Generic
Ondrej Kalhous

Ondrej Kalhous

Prague

Summary

Here’s a more natural and humanized version of the text:

I am passionate about guest satisfaction and skilled in both technical and interpersonal areas. During my time at Wellness Hotel Step and Louda Auto, I developed expertise in guest relations and HTML. I excelled in managing reservations and contributing to mobile app development, earning recognition for my initiative and strong communication skills.

I take pride in providing excellent customer service and ensuring guest satisfaction. Whether handling reservations, assigning rooms, or managing payments, I approach every task with flexibility and dedication. I'm highly organized and familiar with travel planning software, making me an effective multitasker.

With a strong background in customer relations and administrative support, I strive to make every guest interaction pleasant and seamless. From check-ins to check-outs, I ensure processes run smoothly and guests feel welcomed. My goal is always to leave a positive, lasting impression.

In my role as a IT Intern, I gained hands-on experience in IT support and troubleshooting. I contributed to project success through problem-solving, clear communication, and system enhancements during my internship.

As an energetic and tech-savvy individual, I enjoy solving problems and working collaboratively. I have practical experience in programming and network fundamentals, as well as troubleshooting and software installation. I’m committed to using these skills to achieve meaningful results and support dynamic team environments.

Overview

3
3
years of professional experience

Work History

Hotel Receptionist

Wellness Hotel Step
Prague
02.2023 - Current
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.

IT Internship Student

Louda Auto
Prague
01.2022 - 01.2023
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Utilized Excel and Word to support IT-related tasks.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Sorted, organized, and maintained files.

Education

CTFL Certificate

High School Diploma -

Obchodní Akademie Vinohradska
Prague
05-2022

Skills

  • Microsoft office
  • Reservation management
  • Initiative-taking
  • Guest relations
  • Strong communication skills
  • Hardware installation
  • Mobile application development
  • HTML

Video games, Football, Travelling

I have been playing EA video games since I was old enough to hold a controller, exploring all platforms from Xbox 360 and Xbox One to PlayStation 4, PlayStation 5, and PC. My passion started with FIFA, like many others, but later expanded to NHL, Madden, The Sims, and most recently, Star Wars Jedi.

Born and raised in the Czech Republic, I have developed strong English proficiency, IT knowledge, and communication skills, which I believe make me a great fit for this position.

Languages

Czech
Native language
English
Advanced
C1
German
Intermediate
B1

Timeline

Hotel Receptionist

Wellness Hotel Step
02.2023 - Current

IT Internship Student

Louda Auto
01.2022 - 01.2023

CTFL Certificate

High School Diploma -

Obchodní Akademie Vinohradska
Ondrej Kalhous