Ondřej Zdrubecký

• Responsible for delivering business IT solutions
• Responsibility for IT projects delivery and management (planning, resource allocation, risk management, quality and budget control), agile & waterfall
• Managing and reporting on allocation of IT budget, cost cutting in order to improve profitability
• Ensured IT risk assessment
• Responsible for internal and external SW development (proprietary SW for financial advisors – portal and CRM system)
• Managing IT providers & monitor contractual agreements for all IT vendors
• Complete colleagues exchange in IT department (IT crisis manager)
• Responsible for training of IT colleagues
• Responsible for daily IT operations
• Responsible for incident management
• Responsible for IT helpdesk (for advisors and employees)
• Improved incident management / helpdesk support
• Troubleshooting complex problems and escalations
• Responsible for the IT security (evaluating IT and security risks)
• Compliance with safety standards
• Responsible for internal and external IT audits
• Responsible for the change management
• Responsible for data exchange with 40 financial partners
• Cooperation with holding with creating strategic IT targets
• The right to comment on new company projects or changes in processes and to influence changes
• Cooperation on the creation of a corporate strategy
• Responsible for the creation of internal regulations and methodologies related to the IT agenda
• Responsibility for training employees in the field of IT security
• Regular meetings with IT customers, department heads and business partners regarding requirements and projects
• Presentations of the actual status of IT projects and changes
• IT asset management

Selected projects:

• Digital transformation
• Extraction of data from scans of various documents
• “From paper to paperless” - canceled paper sending basic information to business network
• Successful completed of the technology transformation project
• Migration servers to cloud
• Servers consolidation
• Consolidation of Microsoft SQL servers (significant savings on licenses)
• Migration to Microsoft 365 cloud
• Migration of other mail cloud services to holding data center
• Complete exchange of all firewalls in the Czech Republic
• Completed of the web portal security project
• Completed of the core business system upgrade
• SAP Business One implemented
• Applications consolidations (transformation thick clients to web applications)
• Built new web portal with business tools and reports
• Design, implementation and operation of the new change management process
• Responsibility for maintain more then 100 applications and SW tools
• Implemented ticketing system
• Software code review of CRM system and audit of external IT provider
• Created a business continuity plan

• Responsible for daily IT operations, virtualized environment (vmware) and network infrastructure (Cisco) across CEE region
• Managed external vendor relations within Operations Department
• Ensured risk assessment and troubleshooted and escalated all vendor problems
• Identified internal improvement areas, participate to formulate workflow processes, methods and policies for applying vendors
• Involved in internal and external audits
• Prepare processes for as well as manage analysis, selection and transition
• Support to explore expansion across new business lines
• Monitor contractual agreements for all IT vendors
• Managing and reporting on allocation of IT budget, cost cutting in order to improve profitability.

Selected projects:

• IT Services transformation - transfer of ECE IT services to external EMEA IT provider. Transferred services: Network infrastructure, Helpdesk, Cross functional services.
• Upgrade ECE IPT/Callcenter systems - upgrade to new technology in order to continue running up to date and supported solution incl. preparation for future integration
• Tender for mobile services - tender for supply of mobile operator services. All 3 operators on the Czech market were demanded.

• Ensured daily run of IT operations
• Leadership of internal team and external staff
• Cooperation on technical architecture and IS security standards & principles
• Responsible for virtualized environment and network infrastructure and IT security in CEE region
• Responsible for Microsoft Navision ERP system

Selected projects:

• Data Center Transformation - transfer of Adriatic servers to Prague's datacenter, virtualization and data migration
• Microsoft Navision system upgrade
• SUN storage upgrade

• Environment virtualization, network infrastructure building and administration, cooperation on security architecture
• Administration of Microsoft Windows network (MS Active Directory, MS Exchange servers, MS Windows Servers 2000/2003/2008/2012, MS ISA Servers 2000/2004)

Selected Projects:

• Design and realization of new Active directory and MS Exchange infrastructure in Czech republic
• Design and realization of new VPN infrastructure in the Czech republic
• Cooperation on building EMEA callcenter in Prague
• Migration local Active directory to EMEA Active directory
• Migration local MS Exchange server to EMEA IBM Lotus Domino
• Upgrade 400 clients from MS Win XP to Win 7.

• Responsible for paging public switch system + PBX
• Responsible for callcenter
• Responsible for the network of the paging transmitters in the Czech republic
• Development of new SW features.

• Tested HW components on the different SW platforms (personal specialization: network components - hubs, switches, print servers, LAN cards)
• Fixed problems with HW components (execution of reclamations with foreign suppliers)
• Provided the information about the products + hotline (installation/configuration)
• Administration the PCs on LAN.

• Administrated two LANs (4 servers/90 workstations)
• Administrated the PBX (á 100 phones)
• Implemented the new software
• Implemented new processes for key customers
• Support and training users

• Created analysis, design of the projects, programmed in assembler and in S5 programming language
• Realized implementation and ensured service.