Nishit Kirtikar
IT Systems Specialist - Autosort
Prague
Summary
A seasoned IT professional with a decade of experience in IT project management, application deployment, integration, and support within global environments. Adept at collaborating with technical teams, business partners, and service owners to deliver robust IT solutions. Proficient in SCADA systems, with extensive hands-on experience in managing conveyor systems and material handling equipment. Foundational knowledge in DevOps and CICD pipelines.
Overview
11
11
years of professional experience
Work History
Senior Systems Specialist
DHL Express
Prague
07.2020 - Current
- Responsible for planning, design, and implementation of mission-critical Auto-sort applications for DHL Hubs and Gateways.
- Collaborated with vendors and business partners in workshops to develop project roadmaps, defining tasks for both technical and non-technical teams.
- Support modernization of application from legacy systems to container-based environments.
- Identified, categorize and review issues and challenges throughout the project lifecycle.
- Reviewed test cases and managed application defects using HP ALM.
- Managed multiple project assignments simultaneously, ensuring the key project milestones meet business deadlines.
- Actively participated in IT system architecture and network design reviews, driving technical innovation and efficiency.
- Plan & drive Annual DR Tests in support of 100% uptime scorecard.
- Conducted on-site end-to-end systems integration testing, supporting projects from testing phases to Go-live.
- Identified and resolved operational process gaps, while delivering application training to local IT teams for seamless transition and adoption.
- Successfully contributed to key projects at major DHL sorting facilities, including Copenhagen, Leipzig, Brussels, Madrid and Cologne.
System Administrator - IBM Mainframe
IBM India
Bangalore
08.2015 - 04.2020
- Managed and administered z/OS systems, ensuring optimal performance and reliability.
- Applied regular patches and updates to IBM z/OS platforms and associated products.
- From IT Infra point of view, Supported critical jobs and applications for Ground Operations at FedEx Inc.
- Planned and executed Requests for Change (RFC) in alignment with business requirements.
- Responded to incidents, performed server reboots, and conducted Root Cause Analysis (RCA) for production issues.
IT Support Analyst
IBM India
Bangalore
05.2013 - 07.2015
- Provided comprehensive IT support for desktop and office equipment at National Australia Bank.
- Remotely troubleshoot Windows desktop and user profile issues.
- Delivered first-level support for various banking applications.
- Managed user access through Active Directory.
- Handled escalation management effectively.
Education
Post-Graduate Diploma - Automation & SCADA Systems
CDAC-ACTS
Bangalore, KA 04.2001 -
Bachelor of Engineering - Electronics And Communication
SD Bansal College of Technology
Indore, MP 04.2001 -
Skills
IT Project Management
JIRA, HP ALM, ServiceNow, Confluence
OS - Windows, Linux, IBM Mainframe
Middleware - IBM MQ, Apache Active-MQ
Database - Oracle, MSSQL
ITIL v4 Foundation
Scripting - Powershell, C#, VB script
Monitoring - Splunk, Grafana
Web server - IIS
Kubernetes - k8s, k9s
REST API Testing
SCADA - Wonderware
Gitlab
Additional Information
Originally from Indore, India, I have been residing in Prague, Czech Republic, since 2022, under EU Blue Card Employment Visa. I am open to relocating for the right role.
I am actively seeking new career opportunities, with a particular interest in Business Solution & Support roles. With my background in IT Project Management and mission-critical application support, combined with a strong technical foundation, I am confident in my ability to contribute positively to this position. I bring extensive experience in IT support for complex material handling applications and equipment, along with familiarity with automated conveyor systems, PLC, FLC and SCADA systems. I thrive in fast-paced, globally collaborative environments and passionate about the role of IT and automation as critical drivers of business success.
Timeline
Senior Systems Specialist
DHL Express
07.2020 - Current
System Administrator - IBM Mainframe
IBM India
08.2015 - 04.2020
IT Support Analyst
IBM India
05.2013 - 07.2015
Post-Graduate Diploma - Automation & SCADA Systems
CDAC-ACTS
04.2001 -
Bachelor of Engineering - Electronics And Communication
SD Bansal College of Technology
04.2001 -
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