Nicole Laibrtová
České Budějovice
Summary
Proven track record in enhancing customer satisfaction and expanding client base, notably at T-Mobile. Skilled in persuasive speaking and customer relationship building, adept at multitasking and team collaboration. Demonstrated ability to increase sales through exceptional service and effective communication, ensuring reliability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Saleswoman
CCC Group
02.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Representative
T-Mobile
01.2021 - 01.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Trained and mentored new sales representatives.
Cook
Hotel Ebersbach
11.2019 - 06.2020
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Logistics Manager
Lašek S.r.o
01.2016 - 10.2019
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Education
Economy
Střední Škola Gastronomická A Hotelová S.r.o.
Prague, Czechia08.2022
Pastry-cook
SOU Vodňany
Vodňany06.2015
Skills
Persuasive Speaking
Customer Relationship Building
Multitasking
Excellent Communication
Team Collaboration
Reliability
Languages
Czech
Native language
English
Intermediate
B1
Interests
Reading books
Cycling
Horseback riding
Team sports
Photography
Timeline
Saleswoman
CCC Group
02.2023 - Current
Sales Representative
T-Mobile
01.2021 - 01.2023
Cook
Hotel Ebersbach
11.2019 - 06.2020
Logistics Manager
Lašek S.r.o
01.2016 - 10.2019
Economy
Střední Škola Gastronomická A Hotelová S.r.o.
Pastry-cook
SOU Vodňany
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