Managed key accounts, resulting in increased repeat business and higher revenue growth.
Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Responded to in-person and telephone requests for information about company offerings.
Nursing Assistant
Trofa Saúde
11.2022 - 05.2023
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
Senior Certified Nursing Assistant
Royal Victoria Hospital
03.2016 - 10.2022
Enhanced teamwork and collaboration on the healthcare team by actively participating in regular meetings, sharing insights, and offering constructive feedback.
Recognized for excellent attendance record, consistently arriving on time for shifts and maintaining a positive attitude towards work responsibilities.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Delivered high-quality care to [Type] patients in hospital facility.
Client Manager
Vodafone UK
10.2015 - 03.2016
Implemented new processes to streamline workflow and improve overall efficiency within the team.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Trained new employees on company policies, procedures, and best practices, ensuring seamless integration into the team dynamic.
Education
Consulting And Translation - Business And Languages
Porto Accounting And Business School
Porto
04.2001 -
High School Diploma -
Highschool Inês De Castro
Porto
04.2001 -
Skills
Product and Service Sales
Cash Handling
Sales background
Decision-Making
Reliability
Customer Service
Sales closing
Basic CPR
Software
Standard Office User
ICOMS
DISCOVERY
Timeline
Sales Advisor
Concentrix
05.2023 - Current
Nursing Assistant
Trofa Saúde
11.2022 - 05.2023
Senior Certified Nursing Assistant
Royal Victoria Hospital
03.2016 - 10.2022
Client Manager
Vodafone UK
10.2015 - 03.2016
Consulting And Translation - Business And Languages