Natálie Marešová
University Student
Teplice
Summary
Proven sales assistant with a track record of increasing sales through exceptional service and strong customer relationships, notably at Zvěrokruh. Skilled in stock management and visual merchandising, I excel in adaptability and team collaboration. Getting familiar with skills, knowledge and abilities needed to succeed. Achieved significant inventory optimization, enhancing customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Zvěrokruh
04.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Processed transactions accurately while maintaining a high level of customer service.
Receptionist
Wellness Hotel Pivovar
07.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
Sales Assistant
Sinsay
07.2022 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Waitress
Krčma Tři Karafiáty
07.2017 - 09.2017
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Sales Assistant
Sportisimo
07.2017 - 09.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Education
Bachelor of Science - Textile Projecting
Technical University of Liberec
Liberec01-2025
High School Diploma -
VOŠ A SUŠ Textlních Řemesel
Prague, Czechia06-2021
Skills
Complex Problem-solving
Processing payments
Display building
Visual merchandising
Stock management
Team collaboration
Adaptability and flexibility
Honest and dependable
Publication
Thesis publication at the Autex global textile conference 2024
Thesis Statement: Impact of weave structural cells typology in fabric structure on fabric air permeability
Department of Technologies and Structures, Faculty of textile Engineering, Technical University of Liberec
Timeline
Sales Assistant
Zvěrokruh
04.2024 - Current
Receptionist
Wellness Hotel Pivovar
07.2023 - 09.2023
Sales Assistant
Sinsay
07.2022 - 12.2022
Waitress
Krčma Tři Karafiáty
07.2017 - 09.2017
Sales Assistant
Sportisimo
07.2017 - 09.2017
Bachelor of Science - Textile Projecting
Technical University of Liberec
High School Diploma -
VOŠ A SUŠ Textlních Řemesel
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