Mykyta Markovych
Prague
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
3
3
years of professional experience
Work History
Store Manager/Go Manager
Retailors
2023.09 - Current
- Managed the successful opening of 3 new stores within a year, ensuring each was operationally ready and met sales targets
- Led and developed a team of employees, focusing on driving performance and customer satisfaction
- Conducted in-depth business analysis to identify key opportunities for increasing store performance and profitability
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Retailors
2022.09 - 2023.09
- Assisted in managing daily store operations, including inventory management, staff scheduling, and customer service
- Utilized business analytics to optimize stock levels and forecast sales trends
- Assisted in managing daily store operations, including inventory management, staff scheduling, and customer service.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Utilized business analytics to optimize stock levels and forecast sales trends.
- Played a key role in staff training and development, ensuring alignment with company policies and procedures.
Coach
Nike
2021.05 - 2022.09
- Provided training and mentorship to staff, enhancing their product knowledge and customer service skills.
- Developed coaching plans to improve employee performance and ensure consistency in service delivery.
- Used data-driven insights to adjust training strategies and improve team performance.
Education
Degree -
University of Finance And Administration
Skills
- Store management and operations
- Leadership and team development
- Business analysis and performance optimization
- Strategic planning and execution
- Retail sales and profitability management
- New store openings
- Financial analysis and budgeting
- Staff training and coaching
- Customer relationship management
Languages
Russian, Ukrainian
Native language
Czech
Advanced
C1
English
Upper intermediate
B2
Timeline
Store Manager/Go Manager
Retailors
2023.09 - Current
Assistant Store Manager
Retailors
2022.09 - 2023.09
Coach
Nike
2021.05 - 2022.09
Degree -
University of Finance And Administration
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