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Customer-focused professional with 10 +years of experience in banking, front desk operations, and high-volume service environments. Proven ability to manage client relationships, handle high transaction volumes with accuracy, and maintain organized, efficient workspaces. Strong communicator with leadership experience, seeking a receptionist or administrative role in a fast-paced, client-focused environment.

Dynamic and organized professional with a strong work ethic, experienced in customer service at Pwatee's Beautique Salon. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in appointment scheduling and team collaboration, consistently delivering high-quality service while maintaining a positive attitude in fast-paced environments.

Dedicated customer service professional with extensive experience in high-volume call centers, healthcare offices, and client support. Skilled in handling inbound/outbound calls, resolving complex concerns, and maintaining customer satisfaction in fast-paced environments. Proficient in CRM systems, clinical software, and office technology. Known for calm professionalism, multitasking abilities, and exceeding productivity standards.
Detail-oriented professional with strong skills in data entry and customer service. Experienced in managing front desk operations and maintaining patient confidentiality, committed to improving appointment scheduling and overall patient satisfaction.

Professional Driver with a strong customer service background, skilled in safe transportation, on-time deliveries, and client interaction. Known for clear communication, reliability, and maintaining a positive, professional presence in fast-paced environments. Highly organized, dependable and focused on meeting operational goals.

Proven Associate Banker and Specialist with a track record of enhancing customer/client satisfaction and exceeding business metrics, notably achieving a 90% iPhone activation rate with major carriers, surpassing the 60% business target and maintaining 80%+ on AppleCare+ and accessory attachment rates at Apple. At Chase Bank, I leveraged consumer banking expertise and exceptional customer service skills to meet diverse client needs, and skillfully adept at problem-solving, financial advising, and fostering strong client relationships.

Mykhailo Pohorelkin

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Diploma In Business Communication - Business

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